Texecom Keypad App User Reviews

Top reviews

Load of rubbish

I payed one thousand pounds for an alarm with an app to inform me of what’s happening at home and the app is useless, for all I know now someone could be braking in whilst I type this and I wouldn’t have a clue , spend your money on something else people.... this app had had lots of complaints but Texecom clearly don’t care what there customers think ....
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Oh dear

Another in the long line of “apps” with a silent prefix spelt “Cr”

This offering is in stark contrast to the hardware which is extremely good. However, this is so bad in its execution, it would have been better had it been removed rather than let out.

Can't connect to my site since update

I've just moved to the new iPhone XS Max, app worked perfectly like it should until the recent update, before this supposed fix. Since that update i receive notifications but can't connect. Settings are as they were before.

Just erased my settings

There is a note on the latest update that says “don’t install this update if you have one site”. Don’t they realise that customer have auto update .. now I’m stuck !!! Horrible...

Your update is not working

Please fix your update. When I login the letters look like Chinese.

Wifi com

I've just installed the Texecom premier elite panel in using expander in shed. I've got the com GSM and everything works great

As for the wifi and the ip com as to what I believe u gotta know a quite a bit to set it up

I main thing is u gotta power ur system down everytime u add new hardware n to what I've been reading here and there this will only work if u got Texecom systems Eg wifi com GSM com ip com installed to ur alarm system

I'll let u guys know how it goes when I get mine r u even using wintex
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Should be ashamed of themselves

We paid over 1000 pounds for a new alarm system and we're told how wonderful it's connectivity was... Only to later experience the abomination that is this app. Only ever managed to get it to work two or three times in two years. Absolutely diabolical. I run a software company and in this day and age it's actually quite a feat to build software so utterly bad. But congrats to these guys, you managed it ... and then some.

I doubt Texecon read this but if they do maybe they'll realize the false economy as many people will never ever buy their products again
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Good for now!

Ignore the low reviews, this app works. Yes it's a little clunky but it works. I've got a feeling there will be a big update for this once texecom connect range is released. Needs to be setup and explained by a security installer, not a DIY installer without IT/security knowledge.
Instructions that come with the comIP or ComWifi are spot on, don't understand the other reviews? Technical support also very helpful.
I have used this with issue on most of my sites a works like a dream remotely.
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Very poor

I use Texecom equipment daily and have done for years as it is generally solid and user friendly. This app is surprisingly bad with lots of room for improvement. Avoid until improved.

So disappointed

Unfortunately this app is so poor it's unusable, please invest some time / money and make it work!

Won't connect / screen freezes / App shuts it self down...

I can connect to my panel with wintex and a laptop robustly every time so it's not the wifi or setup.

Not yet setup the notifications but as I can't simply connect inside the same network I don't hold much hope for the more advanced functions.
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