Unsuccessful
The product overall is decent but I’ve had too many poor experiences with the Inbox in this app. 90% of the time I’m unable to like social posts or take any kind of Facebook action like hiding a comment or banning a user. Currently, I’m unable to assign care items to team members. What a waste.
Web version is superior
I would love to see some of the functionality that the web version has transfer over to the mobile app, like analytics for example.
Outstanding community management on the go
Love that we can toggle between streams and assign complaints to other teams.
Even better, Intelligence is responsive so you can search from the app!
Even better, Intelligence is responsive so you can search from the app!
Worthless App
This app is useless without the ability to edit/schedule posts. Love the service, but this would be great if you could actually use it.
The web-based version is better
There is no way to schedule out posts within the app. One of the benefits of the web-based program is the ability to future date posts and the app only allows posting in real-time. If this could be fixed it would definitely be 5 stars.
Great app
Easy to use. Nice flow. Can't wait for updates!!