MyCOAST User Reviews

MyCOAST

Coastline Credit Union Limited

Finance

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Frozen

It has Frozen & I can’t not access my account

Brigee61

a year ago

Won’t open

App won’t open after latest update

Scott_86

a year ago

Won’t open on my phone

I recently updated to the new app but it won’t open on my phone. Very disappointed

BenNaye

a year ago

Now I can see who charged my credit card

The Look Who’s Charging update is the best thing I’ve seen on any banking app. I had a look at a credit card transaction I didn’t recognise and immediately saw the name, description and contact details of the company, which helped me confirm it was legitimate. I still want to see the colours fixed so loan balances aren’t showing as the hard to read white on yellow, but I’ve been told this will be fixed soon. Meanwhile kudos on this latest update, and I would respectfully advise those having issues with the app closing down that it’s more likely to be a device issue than an app issue. This app has saved me a few phone calls querying balances, charges, interest rates and withdrawal or transfer limits and the layout is very good. Easy to navigate. The only other thing I’d like to see is an easy way to delete BPAY and Pay Someone details. Many of these are now obsolete but I can’t see a way to remove them.

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Saffy66

4 years ago

Response from developer

Hi Saffy66, Thanks for the excellent feedback :) We now offer loan redraw in the app, simply use the transfer function and select the destination account. The next version of the app will have the colours re-considered due to the difficulty in seeing the white on yellow. Thanks for reporting this. We also have a Contact Us section on the Menu where you can send us feedback or a Secure Message to discuss your accounts. Cheers, Connor, Coastline Credit Union

Crash!!!!

I can't even open the app anymore at all!!! It just crashes.
My guess is you apologise for the inconvenience, well apologising didn't help the last few people nor will it help me, how about fixing it! The Coastline credit union is the last bank anyone should choose if you require the convenience of an app. I haven't been able to pay bills or get a balance in a couple of months! You have about one more month to get your app working or I'm moving to Westpac, I believe their app works fine.

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AussieRareBreed

4 years ago

Crashing since recent update: support link=blank page

I’ve had no issues with this app until the recent update in Dec 2019. Will now crash after loading on my iPhone, have tried uninstalling and reinstalling, restarting iPhone etc. Developer and app support links lead to a blank page. Help!

shelleyrae

5 years ago

Response from developer

Hi shelleyrae, We would like to apologize for the inconvenience caused by the app crashing. I am confident that we have now resolved this bug in our new version (3.3) which was released today. Please give us another chance by updating the app if you haven't already and give it another go. Feel free to reach out if you continue to experience any issues in the future. Cheers, Connor, Coastline Credit Union

Force closing

App is force closing every time I try view the transaction history 👎🏼

MrEthanJD

6 years ago

Response from developer

Hi MrEthanJD, We would like to apologize for the inconvenience caused by the app crashing. I am confident that we have now resolved this bug in our new version (3.3) which was released today. Please give us another chance by updating the app if you haven't already and give it another go. Feel free to reach out if you continue to experience any issues in the future. Cheers, Connor, Coastline Credit Union