Leave a Review UMassFive Mobile Banking
Mobile Deposit Not Good
I’m often having to drive to deposit my checks because the mobile deposit function can’t read the checks. Never had this problem with other banks.Doesn’t always work
This app works sometimes, but goes through months long periods of not accepting fingerprint login. It is really frustrating.Used to be great
UMass and the app were amazing. Now it seems like the app and online banking are always down. Using my debit card always takes days to process on my account making it incredibly difficult to track if you do many small purchases. At this point, using and old fashioned check book log would be more accurate and reliable than their mobile and online system which is pretty lame. I had been with them for almost a decade but my family and I will be leaving the bank because of how often we can’t even look at our accountsShow less