DOGTV User Reviews

DOGTV
DOGTV
PTV MEDIA LTD

Top reviews

Entertaining and relaxing

My puppy loves Dog TV! Well both of us do! It sends us to sleep when we put the relaxation episodes on and he loves to talk to all the dogs during the stimulation episodes. Highly recommend!

Excellent concept; needs a lot of work

I needed something to play on the tv while my dog is alone because he gets separation anxiety.

Things I love:
1) relaxing music
2) live channel will play nonstop (whereas something like Netflix will pause and check if you’re still watching. Not useful if you’re gone for longer than that)

Things I don’t like:
1) the footage is overly saturated. I’m not sure if this was intended.
2) some footage is a little strange. One example is a woman’s bum in a bikini was in the shot for a while.
3) would be nice if there were more channels to choose from
4) there are some moments where noises like jingling keys or whining dogs happen and that makes my dog’s anxiety worse
Show less

My dog loves it! Scientifically supported

I don’t understand why people are rating this poorly because of the cost or issues they had with an offer from T Mobile Tuesdays. I used the 3 month promotional offer, too, and didn’t have issues; I also made sure to go through Apple/iTunes and not the company directly, as I do with most of my personal subscriptions for clarity of billing cycles even though you might pay more with taxes. You have to be careful when you sign up, go slow and read, then there should be no issues, otherwise I could see how you might easily do the 7 day trial instead by mistake (just don’t rush).
The program itself is phenomenal. I think it’s wonderful they did research as to the coloring, the sounds, and even the movement. I like that it avoids sudden startling noises. But more importantly, my dog is GLUED to the TV! If it’s pup approved, it’s an easy 5 stars from me. :)
Show less

Not able to login

I downloaded through the t mobile Tuesday offers app and cancelled the reoccurring charging after the 3 month trial as I usually do. I am not able to login and tech support say I don’t have an account. Although in the apps on my phone it shows I have a 3 month subscription. Poor experience tech support don’t read the issues I send and send generic replies. I’ve Given up at this point.
Show less

Insensitive

4 months into my 12 month subscription my dog sadly passed away. When I contacted support I was told that this was not a valid reason for a partial refund. I can’t believe that they could be such insensitive, uncaring humans, it is obvious they have learnt nothing from dogs about caring and supporting people. They also have the most difficult to navigate website which doesn’t allow you to self manage subscriptions - an obvious demonstration they want to be able to control you and not allow any autonomy in managing your subscription.
If I could give zero stars I would. Do yourself a favour and don’t purchase from these people, they obviously don’t care about dogs or humans, they only care about money!
Show less

Great App & Content

The app itself is easy to use with a clean layout.
As for the content, my dog seems to really enjoy it, as do I. There’s several videos to choose from within each category and it seems like they update the episodes weekly. The relaxation category has nice scenery and background noise.
I think it’s worth the price, especially if you get a promotional rate. I used one from their Instagram but they often have promos in their marketing emails.
Show less

T H I C C

Like your brother

T H I C C

Like ur mom

Nice app

Very good app its a must for all dog lover me and my dog like this app

Horrible Customer Service/ Steals Money

I have never heard of this app before until T-Mobile offered a free 3 month subscription. The instructions were to download it and choose the free 3 month trial. I downloaded it but there was only an option for a free week trial. So I set up the free week trial up yesterday and contacted them in regards about the free trial that was being offered by T-Mobile for more info. Haven’t heard from them on that yet. Then I cancelled the subscription so I wouldn’t forget and get charged. Then this morning I got an email receipt stating I got charged for the first month! Checked my bank account and sure enough, they already had charged me! Had to send another email for a refund but I’m sure they aren’t going to respond to that either.
Show less

Alternatives to DOGTV