Can be very frustrating to use
I’ve had this app around 2 years now, and on latest version.
PROS:
The content is fantastic but the app itself is extremely frustrating and glitchy.
The frequency of new shows added is brilliant.
The sleep timer button is great.
CONS:
Firstly: when listening to a series EVERY time I open the app the last thing I listened to is never the first presented to me. Meaning I have to search for it as if it never existed, and sometimes I can’t remember the name of the podcast or the artwork so have to search and find as best I can. If the app can’t locate it, I then Google search it. Madness!
Why can’t it simply be listed first in the continue listening section every time??
Secondly: I often get an ‘Offline’ message when I have full wifi. I get past this by repeatedly retrying but this is frustrating.
Thirdly: when I’m listening to a series, it doesn’t go straight to my last episode, I have to read which ones I’ve already played from the list and identify the next one to play.
Fourthly: when I open a series it’ll just start playing an episode which I don’t want. Why can’t it just show me the list of episodes without playing anything. Really annoying.
Lastly: very occasionally it will tell me I’m not on the premium version, when I am. It prompts me about it and encourages payment.
***
Simple changes that will make a huge difference!
PROS:
The content is fantastic but the app itself is extremely frustrating and glitchy.
The frequency of new shows added is brilliant.
The sleep timer button is great.
CONS:
Firstly: when listening to a series EVERY time I open the app the last thing I listened to is never the first presented to me. Meaning I have to search for it as if it never existed, and sometimes I can’t remember the name of the podcast or the artwork so have to search and find as best I can. If the app can’t locate it, I then Google search it. Madness!
Why can’t it simply be listed first in the continue listening section every time??
Secondly: I often get an ‘Offline’ message when I have full wifi. I get past this by repeatedly retrying but this is frustrating.
Thirdly: when I’m listening to a series, it doesn’t go straight to my last episode, I have to read which ones I’ve already played from the list and identify the next one to play.
Fourthly: when I open a series it’ll just start playing an episode which I don’t want. Why can’t it just show me the list of episodes without playing anything. Really annoying.
Lastly: very occasionally it will tell me I’m not on the premium version, when I am. It prompts me about it and encourages payment.
***
Simple changes that will make a huge difference!
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Response from developer
Thank you so much for sharing your feedback with us! We’re working hard to continually improve our app and provide the best experience possible.
App design
The podcasts are undoubtedly very good, but the app design is excruciatingly frustrating to use. It feels like I’m using a basic app from 2012; it’s overly simplistic and lacks features that all other streaming apps have now well adopted.
Response from developer
Thank you so much for your feedback! We’re continuously working to improve our app and make it better with each update.
Used to be great hopefully could be again.
Great things to listen to but they never load lately weather I’m trying wifi, cellular, downloaded, nothing seems to help. So I just end up too frustrated to keep trying or running out of time since I listen during tasks so I just play something instantly on apple podcast using the same connections that couldn’t play an episode on here. I’m disappointed because I paid for the app and I really enjoyed the shows when it was working.
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