Leave a Review Wondery
This app is broken and always has been.
I’m on my final dealing with this app after years of Wondery+. I’m cancelling. Not because I don’t love the podcasts, I do. I’m cancelling because this app is terrible. In its current rev it crashes after about 15 seconds of playing and has for about a week now. This is different from the normal random crashing this app always has, and the joy of having to log back in through the network; not locally. On a remote drive? On a plane? Listening to downloaded episodes? Doesn’t matter. When this app crashes it won’t let you log back in without an internet connection, even to listen to downloads. I can’t even access the content I’m paying for when I want to access it despite planning ahead for a lack of internet access. So now that I can’t even listen at home, with a high speed connection on my own network without the app crashing, I’m done. I’m not giving Wondery any more of my money until this clunky, slow, unreliable app is fixed, and I suggest you don’t either.
Edit- lol at the lame boilerplate response to my criticism. Hey guys- if you want to actually fix your lousy app maybe try listening instead of churning out lip service form responses to people complaining about the same problems for years.Show lessNohelmet
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. We'd first recommend checking to make sure you're running the latest software version of the app, then uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help.This app is broken and always has been.
I’m on my final dealing with this app after years of Wondery+. I’m cancelling. Not because I don’t love the podcasts, I do. I’m cancelling because this app is terrible.
In its current rev it crashes after about 15 seconds of playing and has for about a week now. This is different from the normal random crashing this app always has, and the joy of having to log back in through the network; not locally. On a remote drive? On a plane? Listening to downloaded episodes? Doesn’t matter. When this app crashes it won’t let you log back in without an internet connection, even to listen to downloads. I can’t even access the content I’m paying for when I want to access it despite planning ahead for a lack of internet access.
So now that I can’t even listen at home, with a high speed connection on my own network without the app crashing, I’m done. I’m not giving Wondery any more of my money until this clunky, slow, unreliable app is fixed, and I suggest you don’t either.Show lessPoor Interface & App Development
I love some of the shows on this platform but my lower rating lies solely on the poor app development. It’s clunky and slow. It’s a pain to try and get it to work if you’re offline, even when you’ve downloaded the episodes. I even have Wondery+ and this app is still pretty crappy. It also will kick you out and make you log in again fairly often. Even if you had it open listening to it in the morning, by the afternoon it will make you sign in again which is annoying. I don’t even have it on another device so it’s not like it’s because I was using it somewhere else, it just logs me out. Also I don’t share my account with anyone so again it doesn’t log me out related to any glitches with that. I like the shows but this is probably my least favorite interface to listen on. If I could get the exclusive content elsewhere I probably would just because I hate fighting with this app. Also, this app drains my battery fastest compared to other platforms…Show lessadoodley96
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. We'd first recommend uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help and let our support team know!Good but not great. Yet.
Great app. Spectacular content. By far it’s content is it’s high point. There are few out there like it. Even putting aside the corny voices they try to do (does take away a bit from it) it is great! The voices (reenacting past conversations in events) are cringy and I find myself fast forwarding or even steering away from certain episodes. It would be nice just to have the dialog without trying to add the inflections of the original voice (I.e. trump, Skip Bayless, Henry Ford III). The conversations are brutal. Just say the say and walk away haha.
Finally the biggest downside and the reason I am stepping away is because of the app. It’s by far one of the most frustrating parts. When your in a series and want to look at another season within the series, the drop down menu works, then blinks off. Then you can’t do anything. Can’t pick another season, series, or anything. You have to shut the app down and start over. With how short the episodes are your constantly having to do this just to listen. I can get the same content on podcast app through Apple iOS and not have this issue. There are quite a few more that make it seem like a start up app and not a fully formed stable app. I do subscribe (Wondery+) but it seems as though this might be a mistake.
Thanks for the content though!Show lessFug3158
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. We'd first recommend checking to make sure you're running the latest software version of the app, then uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help.Great content, terrible functionality
I love Wondery’s content. It offers a world of amazing stories but the minute a competitor starts offering anything close to Wondery’s content I will probably switch if they have built an app that glitches less than this one does. The featured review discusses the same reasons I love and hate this app but that review was written over a year ago and this app does not function any better.
Trying to explore different seasons of one show is nearly impossible cause the minute you try to scroll thru the seasons, it exits off the page. When I listen in my car, it won’t automatically just go to the next episode and it’s not so simple as pressing the play button cause the play button always takes time to load.
I just don’t understand how a major app could have some many functionality problemsShow lessHarper Dagny
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. We'd first recommend uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help and let one our support staff know!Love the content, hate this app
This is the worst app experience of anywhere I listen to audio content. No notifications of new episodes from shows I follow, no easy way to find new ones. It’s frustrating how many creators I really love are moving to this platform because it means I’m stuck with it, especially since Wondery seems to screw over every other listening platform by having creators release an entire week earlier than anywhere else. There’s no way to queue up next episodes, the multiple pages within a creators profile is super confusing, and I have to remind myself to check the app - then wade through at least 3 pages to even see if there are new episodes up. And I’m paying for this? Please make the basics of this app experience better if you’re going to keep offering creators so much money they can’t say no, the loss in the listener experience is huge.Show lessCat young
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. We'd first recommend checking to make sure you're running the latest software version of the app, then uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help.App is not there yet.
Love the interface but my God this is such a glitchy app. I’m a subscriber and every time I go to play a podcast a pop up comes up asking me if id like to subscribe to Wondery+ and the only way to be able to listen to an episode is to click one of the options. When I click $4.99 a month options Wondery kindly let’s me know “you’re already subscribed to Wondery+” (wow thanks I had no idea). Once I go through that I go to resume the last podcast I was listening to. But wait! Not so fast! The app won’t play the most recent podcast you were listening to so you have to go into ANOTHER podcast episode, let that play for a couple seconds, and THEN you can listen to the episode you really want to hear.
I subscribed to Wondery+ back on the Apple podcast app and when I heard Wondery had their own app with a more aesthetically pleasing interface I decided to cancel my subscription through apple and do it directly through the Wondery app. Needless to say I’ll be going back to the OG podcast app. Maybe I’ll check Wondery out again in a year or so to see if they have gotten things together. Kind of crazy a company that prides itself on its content could roll out such a terrible app!Show lessSammyd4491
Developer Response
Thank you for your review and providing us with that feedback. We're sorry for the issues you've experienced with our app. If you're still running into these types of issues, please reach out to our support team and let us know so we can assist you! http://wonderyplus.com/help.Great content, painful app
The app fails at the one use case I’ve put it towards — downloading dozens of past episodes ahead of a long drive. I’ll navigate to the show and season I want, download all those episodes, and move to a different season to queue up some more. The season selection screen is very buggy, and disappears suddenly — I’m guessing whenever a previous download completes, perhaps so the screen can display a completion toast. Sometimes it’ll take a few taps to open the season selector, and then it’ll open and close a few times as the app catches up. I can typically download three seasons of episodes before the app crashes.Show less3D_UI
Horrible App
This app is horrible. I’ve essentially stopped listening to all Wondery podcasts, even the ones I love, because the app is so awful. I originally signed up for the paid subscription on apple so I wouldn’t have adds and episodes would just load indefinitely but never play (an issue I never had until I got the Wondery plus subscription). I switched to the Wondery plus app to see if that would work. I don’t get adds anymore but I would honestly take those over this horrible app any day. I’m counting down for my subscription to end so I can delete this app. I use it once every few weeks to catch up on the pods I love but after just a few episodes I remember why it’s been so long since my last time opening. Major regrets will follow if you choose to use the Wondery plus app… which is very disappointing because the podcasts on the network are great!Show lessKyEv11
Content great, functionality not so much
My issue with the app is the way the app works. It doesn't, much of the time. I've updated my app, updated my phone, restarted both... after closing the app for instance at bedtime, the next time I open it to continue the episode it will not work. At all. I have to force close and restart several times before the app decides to work again. Then I have to find my spot in my episode again. I am very happy I'm on the free trial because of I had paid for a service that wasn't working I'd be upset. I would love to subscribe for the content, but I cannot and will not do so until the play issue is resolved.
Beyond that the content is great. I would amend to five stars if the app worked better.Show lessSkittill
