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Draining iPhone battery and crashing
Update: I ditched the Wondery+ app for the Apple Podcast app using the Wondery+ website direct link for MFM and guess what? No more battery draining and burning hot iPhone. No more crashing multiple times an episode. Plus, the native app is easier to navigate. Definitely an improvement over the terrible Wondery app. The Wondery app is definitely the worst app I’ve ever used. Absolutely pathetic.
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I hate this app. I only use it for MFM. I really preferred the Stitcher app. Everything is too tiny, there are too many steps to get to the episode description, and downloading episodes is iffy. Plus it’s always crashing, requiring me to login again (almost always at the worst time). It crashes on average 4 times a day. And now it’s seriously draining my iPhone battery and making my phone run super hot.Show lessTXN NYC
Y’all make too much money for this.
The content is mostly the same as the rest of the podcast apps except I have to pay.. you would think that means the app would be MORE functional. Yet, every time I got into the app there’s no content and says there’s an issue. I used to troubleshoot this kind of issue for Apple, so I have gone through usual steps like deleting, reinstalling, using a different device, creating an entirely new account. It’s not just me apparently. So I haven’t used it in a while with the hope of getting a bug fix with an update. After all that time, Wondery has a new app icon and the same functionality issues…so back to the free app that doesn’t have persistent issues. Very unfortunate my favorite podcast is only using Wondery to monopolize themselves and I can’t listen, even when I pay.Show lessJordynnmt
I am about to delete this app
My all time favorite podcast is here so of course I bought the membership immediately. However, the amount of times I’ve had this app crash or stop working, fail to load content & just all together stop opening is becoming so very frustrating. I’m about to cancel, delete & go back to Apple Podcasts. Whatever bug fixes need to happen please fix them. No matter how many times you guys do an update nothing seems to work. For one of the most popular podcast apps that has very limited content available on other podcast sites/apps, I’m very disappointed.Show lessDG3836
Needs Work.
First, there’s not too much of a draw to choose a podcast platform you have to pay for to get most content, especially when there are plenty of awesome free options out there. So, if you’re going to charge, it should be amazing. However, you can’t even choose options for your preferred listening experience, i.e., sort the episodes oldest to newest, so you can hear new podcasts in order. I frankly don’t see a reason to pay for content on here. If you want to offer an option for ad-free listening, it might be worth it. But to charge to hear most content, when it’s not even user-friendly? Not worth it. It’s a turn-off!Show lessArielle Nichole
Great support and attractive gui
Do I wish I could make playlists and that there was a way to cue episodes? Absolutely. I requested it with their very accessible customer support, and they responded quickly and let me know it’s on the works. I’m a dev myself and am impressed with their work as they build and maintain a scalable app that is constantly having content in flow. I look forward to features in assembly and will continue to binge my podcasts in the meantime.Show lessRequestofqubed
Glitchy iOS App for years
I pay for the Wondery+ subscription because I truly do love the style of podcasts put out there. I've continued to subscribe for probably 2+ years because the content is worth it IMO. With that said... The iOS app has been a glitchy mess during the entirety of those 2+ years. It is extremely frustrating when the app decides to close out in the middle of a drive down the freeway or whilst soaking wet in the shower, and trust, it'll happen to you more times than not. I really can't explain why I still find the content worth the frustrating experience of an extremely poor interface but I guess I've found peace in assuming Wondery spends their money on top-tier podcasting professionals, having to skimp on IT specialists as a result….and I guess I'm okay with that!
I should add that I was trying to pick a shower podcast about 15 minutes ago and the Wondery app continued to hard close on me, which led me here. Wish me luck!Show lessAintnoavailablenicknames
Great content, crap platform
I love the extra content provided from my favorite podcasts - plus more. However, the fact that the app randomly crashes while I’m driving or just stops playing - or won’t play at all until I close and open the app five times - is irritating. I can sincerely say that unless they resolve these issues, I will not be renewing my annual membership. It costs way too much money for the app to be this shotty.Show lessChzhed
This app is complete garbage!
I listen to podcasts all day and I pay for many different podcasts across multiple platforms. I started paying for Wondery Plus because my favorite show recently joined and I was so excited for them.
Sadly, that excitement was short lived. Your app crashes constantly and it takes on average 2-3 minutes to start playing a single episode.
I understand these are somewhat small issues. But, I know I don’t have to tell you how important it is to have a well function app when people are paying you for its functionality and content.
As I said before, I was thrilled when I heard my favorite show was joking your company. They’ve worked so hard to build their brand and audience all while never loosing an ounce of who they are. Sadly, I feel joining your company was a mistake and I know they are loosing listeners and money because of your poorly functioning app.
I’m sure I will get the same generic “thank you for your feedback” comment that everyone else gets. I truly hope you take this feedback and make some changes.Show lessMg mommy
Developer Response
We're sorry for the issues you've experienced with our app! We'd first recommend checking to make sure you're running the latest software version of the app, then uninstalling the app and reinstalling it again to see if that helps improve the app's performance. If you're still running into any problems or need any additional assistance, please visit our Help Center at http://wonderyplus.com/help where one of our support agents would be happy to help.Love the content!
I never thought I would subscribe to a podcast company, my I love their content. I almost exclusively listen to podcasts while driving now, and Wondery has an endless amount of content it seems. There’s always new episodes and options to choose from
My only complaint is the app is not the best, I know in my head I’m comparing it to the Apple Podcast app. Little laggy, does not start playing instantly even if I’ve downloaded an episode. Some older episodes I have ads in even though I pay for no ads.
I would love a CarPlay app!! Before I could switch podcasts quickly on my car, now I have to actually touch my phone to switch podcasts.Show lessthinkagainst
Content vs app
The content on Wondery has something for everyone. Hundreds of hours of great stories and history. The app however leaves a lot of room for improvement. I work in areas where coverage is spotty so I download content to listen to. Stories don’t play in order, and they download out of order too. Constantly have to stop and find where I was to find the next episode. The app just shuts down and goes to the Home Screen whenever it wants and gets very slow and sluggish. Likes to constantly go back to the top when scrolling down looking for episodes. Minor inconveniences but they get very annoying. All in all it is worth the cost of Wondery plus.Show less8374849201765
