ManageEngine ADManager Plus User Reviews

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Leave a Review ManageEngine ADManager Plus
  • There are defects in the iOS mobile terminal

    The iOS mobile terminal can only select a random password when creating it. When resetting an existing password, it is found that you can only enter a new password manually and cannot use a random password. It is really imperfect. I hope that the developer can add a random password option when resetting an existing user password on the iOS mobile terminal.
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    Developer Response

    Hi, thanks for reaching out. We are aiming to address this enhancement in future releases.
  • Needs Updating

    Unable to sign into the app. Says not an authorized user and I have permissions turned on. This last worked about a year ago.

    Developer Response

    Hi, thanks for reaching out. Please follow the basic troubleshooting procedure. For more help, contact support@admanagerplus.com.
  • 反馈不了了

    无法反馈
  • can’t create user

    can’t create user app

    Developer Response

    Hi, Thanks for your feedback. We have added this feature in our latest release. Please update the app to avail it. Please contact us at support@admanagerplus.com if you need assistance.
  • Not enough support

    The app was last updated a year ago and it is bugged. We use OTP via email yet the app says Google Authenticator.

    Developer Response

    Hi, We are sorry for the inconvenience caused. We have addressed your concern in our latest release. Please update the app to resolve it. Contact us at support@admanagerplus.com if you need assistance.
  • Search feature removed, why?

    Latest update and the search icon is missing top right, we can no longer search for User accounts, unlock etc... Same on iPhone and iPad.

    Developer Response

    Hello. The AD Search must be disabled in the product. Please go to Admin - > Employee Preferences -> Configure AD Search -> Enable user search. For security reasons, non-delegated reports will not visible to the technicians. So kindly delegate "All Users" report to the desired help desk technician(s) to access AD Search on mobile app. If you have further questions, please write to our support team: support@admanagerplus.com. Thank you.
  • Great app

    Really great app! My only complaint is there is no native iPad app. I’d give it 5 stars if it had that.

    Developer Response

    Thanks for your feedback! We deeply respect your advice, and we will share your feedback with our R&D, in order to provide a better solution.
  • Systems Manager

    It's a good app but the fact you can't force the user to change password at login means it's useless!!

    Developer Response

    Thanks for your feedback. Our latest version supports this feature, please update the app.
  • Amazing 👍

    Really an amazing app, and saved a lot of time

    Developer Response

    Thank you! Your feedback is appreciated.

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