VSee Messenger User Reviews

VSee Lab, Inc.

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Worse after update

Somehow became worse after the update. Disconnects every few minutes before it ultimately crashes. You can no longer add an additional user to the call while on the call.

Thaiza0401

19 days ago

na

decibelcripple

a year ago

Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at help@vsee.com! Have a wonderful day!

Works great for what I need.

Title says it all

Shescountry49

2 years ago

Response from developer

We're glad to hear about your experience with our app. Thank you for the feedback and the 5-stars! If you have any questions or suggestions please don't hesitate to message us at help@vsee.com.

VSee

Absolutely terrible could not hear a thing connection was horrendous our signal was strong but still could not even hold a proper conversation.

Do not buy this whatever you do.

Lewis Boswell

2 years ago

Response from developer

We're so sorry to hear about your experience. We would like to understand and hear more about the issue you encountered. We can do a chat session at help.vsee.com or you can create a ticket https://help.vsee.com/new-ticket. We look forward to our interaction to better our service. Thank you.

Great app - easy to use

Great video call and chat app.
Simple to use.

Tony153216

3 years ago

Response from developer

We’re so glad to hear that our app was easy and intuitive for you. Our Team is always trying to make sure users have a great time using our App. Feel free to email us at help@vsee.com if you have question or technical concern, Thank you.

Frustrating

I have missed two appointments because I could not access a message in the app. It had nothing to do with my password or id, the message wasn’t accessible. Their help desk was of no help at all.

SpencerShor

3 years ago

Too many notifications

I HATE how many notifications I get once a user enters my waiting room. WHY is it necessary for me to get 70+ notifications when someone enters my room and even AFTER I have already started meeting with them. One would suffice. It’s incredibly annoying to see my phone going off continuously. Please fix this.

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Alisha I.

4 years ago

no way to block unwanted user

Not long after I switched to the newer clinical version of VSEE I started getting multiple notifications that a user has entered your waiting room. This person is not in my contacts list, has never been a patient, and continues to enter the waiting room multiple times per day.
I contacted the help desk and was informed that there was no way to block unwanted users from entering the waiting room.
For an app that is supposed to be hipaa secure, this is completely unacceptable

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Steph5454545454

4 years ago

Response from developer

Hi Steph We're so sorry to hear about your experience and regarding your issue, I see that the ticket still open and we are waiting for feedback on this. Rest assured that we will be able to provide an adequate solution for this. We will keep in touch with you. You can also follow up on this directly Please reach out to us at help@vsee.com or our hotline number (650) 614-1746 Thanks,

VSee

I hope it incorporates more autonomy. Reschedule/move appts using software and not having to speak to someone to reschedule an appt. Anything that can be done without needing to speak to someone is better. Handle anything possible without humans and automate less complicated situations differently.

Slicinator71

4 years ago

I am a kid and It’s perfect to chat with your family

If you need to chat with your family and you’re like a kid it’s perfect you can also use it for like medical staff to take calls are so super easy and you don’t need to do a lot only a couple clicks and you can get it just like that!!
:)
😁

Mike Nasty