App is pretty bad
I haven’t had any problems with the company (but the equipment hasn’t had any problems either) but the app is in horrible shape. I have to enter in my card info every time I pay even though it says it is saved, random time during the day it will say it’s not working or there is an internet problem when literally everything else in my house is working. Says the app hasn’t been updated in 5 years which is probably why it has so many problems.KingDarius013
Awful
They really need to update this app…. I can’t even pay a bill now because it says my internet services isn’t working… this has been going on a while month… UPDATE YOUR APP. Or you’ll lose more customers.EricaC43
Doesn’t work
What’s the point of having an app when you can’t even make the payment through it.liv195793
Horrible Service
I’d give it zero, if I could. I waited a whole week and took the day off for this repair because I don’t just like leaving my place open for just anyone. I had a hard time getting a hold of them from 8 am - 11:30 then I finally got a answer. He said they have anywhere between 5 to get to me. Literally a hour later I’m scheduled for another week wait. I wouldn’t suggest this for anyone else. You have to pay close to $70 a month for this service and there unreliable equipment. Now I got to deal with the mold for another week, that was caused by this machine.J_M_Ramirez
Payment from app doesn’t work
Payment from app doesn’t workGouthamHegde
Stuck
It won’t let you go any further once you get to a certain point during sing up.ivan1luvsgirl
Poor Service
I was supposed to have someone come work on a supposedly new dryer that now does not dry, but was told they could not come in the afternoon to service my address. I called to reschedule and was told that there’s no way to guarantee an afternoon appointment and was hung up on. We’ll just be giving back these trash appliances at this point.GK_420
Don’t rent from this company, it’s a disaster [DONT RENT FROM THEM - DISASTER]
Their appliances are disaster and customer service is another , it takes hours to connect to them and speak . Their portal is another disaster where you can’t modify an existing or cancel an existing work order. My washer stopped working and the ETA to get it done is 40 days.EswarGarim
Horrible app
This should have a negative amount of stars. Worst app I have ever used.dcschelt
There has never been a more useless app
This company, website, app, equipment, customer service is all TRASH! Don’t ever ever ever EVER waste you money or time, if I could give them a negative rating all around I would.isoburque22
