Hearst Castle User Reviews

Top reviews

Keeps crashing

Unable to use the app at all, every time it found my location within Hearst Castle…it would crash

DURING/POST-COVID July 2022

You can no longer freely explore the grounds of Hearst Castle so the app is pointless. You must remain with your tour group so you’re only seeing things that are included in your tour. Don’t waste your time, data, storage or battery usage as you’ll just delete it after realizing you can’t use it. lol good luck!
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Ignore the usual complainers

This app is terrific, like almost everyone on here has expressed.
For those complaining about poor reception, etc...it's not the app, its your phone, carrier, and lack of phone settings knowledge. I can tell by the complaints that it's one or all the reasons above.
The app has almost 5 stars for a reason, its easy to use, and definitely a must for receiving their latest travel and ticket information.
Ignore the handful of people that shouldn't have phones if they don't know how to use them.
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Unusable

This app is basically unusable. At the Hearst Castle itself, cell reception is kind of poor and there are too many people trying to access the Internet at once, so it’s hard to download anything. Every time I open the app it goes to “Checking for New Content” and eventually gets an error with the only option on the error message being to “Try Again”. How about an option to not check for new content all the time or at least function with original content when new content download fails?
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Easy to use and beautiful

I love the interface, the layout, and the overall functionality. The castle was nice, but the app is what made the visit AWESOME

Amazing and very elegant

We loved it so much and it was a great experience for my daughter who is 15 to my mom who is 75 it was very peaceful and unforgettable.

Thank you!

Love it ❤️!!! This app is a great tool! I’ve been to the castle and looking forward to a future visit; perhaps the Twilight Tour. This app is going to be an extra companion 😀...lol

shankar

really interesting and informative. history being kept alive by dedicated enthusiasts

Broken

So disappointed
Would not load no matter how many times I tried

Good info

Great site

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