Lalamove User Reviews

Top reviews

WARNING!!! Stolen packages!!!

Be very careful if you’re using this service in the Philippines. A lot of packages are stolen, especially if you’re a foreigner. It happened with me and heard a lot of stories. You can’t do anything, they will not care and literally will ignore you.
Best if you will never try it!!!

Very unhelpful errormessages

Keeps just saying "Something went wrong, please try again" with no indication what the problem might be ... pretty irritating to see that at the last step when you just spent 30 minutes creating an order.

Horrible

LaLaMove is horrible.

Drivers continuously cancel after accepting the job.

I had 5 driver cancel after accepting, and there’s nothing you can do about it.

After having 4 drivers cancel on me, there’s no option to have my money returned to me…

No service, and they take your money.

Stay away.

Very slow app with inaccurate pricing

Just be aware that the English version doesn’t display correct pricing (they charge you more afterwards) and the map/tracking of the driver is never accurate. The drivers always come earlier than scheduled, too.

It works

Nascent service, with room to improve.

Disgusting service

All of the stupid drivers and customer service. and I don’t recommend them to use it

Getting worse

Service is getting worse. It may look cheaper but hard to find driver and it solicits to add priority fee so it turns out more expensive than others

Online bank payment

Hopefully in future able to do online bank transfer, not just credit or debit cards.

Good service

Fast and good

Offensive App

It’s offensive when your app tells the client to pay any outstanding payments. Instead You SHOULD ACKNOWLEDGE PAYMENT.

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