Leave a Review NEX App
No longer accessible
I was using the app on an iPhone 7+ and then using on my current phone (iPhone X). Now, all of a sudden when I open the app it stays on the welcome screen (white background with the red N in the middle). I’ve even deleted and reinstalled the app to no avail. I thought the app was delayed in opening so I kept my screen on and let it “try” and open also to no avail. Please fix!!!Show lessOmaColt
Finally works
Haven’t been able to open app in months. Deleted and reinstalled again and now it works!NJESPINOSA
The app does not work.
I had had this issue for months... let me know once you have fixed it. I usually buy quite a bit at outlet this tome of year, so this has cost you my shopping dollars ☹️
It just stays in the logo screen... doesn’t load, no matter how long you wait.Donatello's Mate
Font size
I changed the font size and it worked. I see the next page. Im a little disappointed the developers wouldn't address this. Its not ok to ask people to change the overall settings on your phone to get 1 app to work. Im giving it 4 stars because the mall management is great and they are always on top of updating the sales and promotions. Not their fault the app is flawed. Please fix for people who need larger print size on their phones.Show lessBringing it back to life
App does not work for me
When I go to open this app I cannot get past the 3rd screen, it just freezes and I am unable to get the stores and discounts. I’ve tried multiple times to delete the app and reinstall it with no luck.hbjgvhgh
Can not access promotions because this app never works.
The app simply doesn’t work. I’ve had it since it became available. It used to work on occasion, but hasn’t even opened for a year. Deletes and redownloads do not work. Considering customers MUST have access to this for promotional discounts - this presents a major problem and annoyance that makes me think twice about where I go when shopping.Show lessCarinaJ
App won’t work
I have the app and it says I have it yet I haven’t been able to open it for almost a year !!!!!!!! I get the notifications of the sales but when I try to open it I get the “wallet “ screen and nothing happens !!!! It is time for Christmas shopping and I need this to work for me !!!!! Any suggestions ????Show lessfrustrated gretna shopper
App won’t open
Have used app in past but recently when I try to access all that appears on screen is the full res N and complete white background. There are no words or options to reduce screen etc. Been trying to trouble shoot on my own. Can’t find answer.banderj
Change your font size
I was having the same problem as others - I couldn’t get past the “Thanks” screen. I went to the NEX office and asked for help. They suggested I change my font size, make it smaller, to allow the start button to be seen. It worked and I can now access the coupons. This is still something that I feel could be fixed in an update, but hopefully this may help someone until the app gets fixed. (Using iPhone X)Show lessNoble_Rogue
Developer Response
The problem with you advancing into the app, is that your font setting is too large. Please go to your settings and reduce the size of your font. an X will appear to advance from the wallet screen and you will be in. Very sorry for your trouble. We just gained access to be able to respond to reviews, from our original developer, Tandem. I apologize that they did not respond to your concerns. Please let us know if you have any further issue. info@nexoutlets.comApp won’t load and is often very glitchy
used to love this app and recently I have had a difficult time getting this to load. Or if by some chance I can get past the logo it’s super glitchy and crashes.Tkosmurf
