TBC Bank User Reviews

TBC Bank

JSC TBC Bank

Business

Finance

Reviews Summary

Positive highlights

💰

This app hasQuick summary option to accumulate funds from multiple accounts

🔒

This app hasSecure and reliable banking app

🌟

This app hasExcellent design and fantastic functionality

⏱️

This app hasFast and responsive app

🧭

This app hasUser-friendly interface and easy to navigate

🤝

This app hasGreat customer service and support

🌍

This app hasAccessible from anywhere in the world

🏆

This app hasBest mobile banking app in Georgia

🔑

This app hasConvenient login options like Face ID

💳

This app hasSupports various payment methods and transactions

Negative highlights

🔄

This app hasFrequent mandatory app updates without notice

🐞

This app hasBugs and crashes, especially with login and transaction history

🔍

This app hasLack of organization and grouping for bill payments

💰

This app hasInaccurate display of available account balance

🔒

This app hasPrivacy concerns with clipboard access

🕰️

This app hasSlow performance and loading times

🚫

This app hasMissing important features like PDF statement download and sent transaction reports

🔑

This app hasInconvenient login process for multiple accounts

Top reviews

Most RecentHighest RatedLowest Rated

Very professional app

Very professional app, thank you very much, Georgia

Alastair Top one

23 days ago

Response from developer

Thank you for your feedback, Alastair, we really appreciate it! Cheers, TBC 💙

App update

App is good and user friendly but I’m tired of seeing the blue dot in settings for updating the app. This happens almost every single day and I’m starting to question the glitches behind the scenes. I have 10 different bank accounts across 3 different countries/continents. Never seen anything like this before. Super annoying for someone with ocd. Please, if possible never show me the blue dot in settings. I will update the app if needed or you can force update it if there is a serious issue.

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Sun leng

a month ago

Response from developer

Hello, thanks for the feedback, we will definitely take this into consideration.

Frequently app updates

I suggest not providing app updates so frequently. You could collect all the bugs, fix them, and then release a new update. Every time I open the app, it tells me that it needs to be updated.”

Levan7777

2 months ago

Response from developer

Hello Levan, Thanks for sharing your feedback.

Very good service

I’m your customer since 2021, always happy with service. Thanks a lot.

Irincha24

3 months ago

Response from developer

Hello Irincha, Thank you so much!💙

Products Activaion

There is always a blue dot near productions activation button, I click on it and go to the products activation page where there is no indication why the blue dot was displayed. When I reopen the app blue dot is still there and forces me to go to the products activation page without any purpose.
: I click the details, it disappears but reappears after I reopen the app, so I always have to go to the products activation page

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wvevec23361

3 months ago

Response from developer

Hello, Thanks for sharing your feedback. The button will be next to any offer, click to see the details and it will disappear💙

Products Activaion

wvevec23361

3 months ago

Response from developer

Hello, Thanks for sharing your feedback. The button will be next to any offer, click to see the details and it will disappear💙

Emeregency/ quick summarize option in app.

Would be great to add one Emeregency/ quick summarize option in app. It would be great to add an emergency/quick summary option to the app. For example, if you have various accounts in different currencies, instead of choosing each one for a transfer, you could mark all of them and with one click, accumulate the sums from various accounts into one account. This would save time and energy, as you would have all your money instantly in one total sum on one account.

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@kkilason

5 months ago

Response from developer

Hello, Thanks for sharing your feedback💙

Emeregency/ quick summarize option in app.

Would be great to add one Emeregency/ quick summarize option in app.
It would be great to add an emergency/quick summary option to the app. For example, if you have various accounts in different currencies, instead of choosing each one for a transfer, you could mark all of them and with one click, accumulate the sums from various accounts into one account. This would save time and energy, as you would have all your money instantly in one total sum on one account.

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@kkilason

5 months ago

Bad Service

Bad service employees who want bonuses break the rules to get their results when you order something with a promotion they break the rules and charge you other conditions at will. The internal and external links of the application do not work if the order is made independently.

Dante0x11

8 months ago

Response from developer

Hello, please text us detailed information on our official Messenger. We sincerely apologize for any frustration you experienced with us. we're looking forward to your feedback.

Stop forcing the updates

You have been forcing app updated for the last several months. It’s highly inconvenient and very annoying. We don’t always have space on the phone for an immediate update and get frustrated as we can’t perform an urgent transaction. Why can’t you let is decide when we want to update, or at least give a notice period like other apps do?

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Zumm88

10 months ago

Response from developer

გამარჯობა, რეალური, ხელმისაწვდომი თახნა გიჩანთ, აღარ გჭირდებათ ბლოკირებული თანხების გამოკლება. თუ ცალკეც გაინტერესებთ ბლოკირებული თანხა, შეგიძლიათ ტრანზაქციების ისტორიაში ნახოთ. ასევე ყველა ვალუტის ჯამის გარდაც, სათითაოთ ვალუტაში რეალურად ხელმისაწვდომი თანხა ჩანს.