GS User Reviews

GS-911wifi
GS-911wifi
HEX Microsystems Pty Ltd.

Top reviews

Get something else update

Purchasing through Amazon went as expected, smooth and quick. Product on the other hand is a huge letdown. I bought the Wi-Fi edition because I didn’t want to use cables as my desktop is in another room from the bike in the garage. It does not connect via Wi-Fi to my desktop, nor my iPad as it claims. The ad claim any additional is for unlimited vehicle scan. For a total of $526 I would recommend getting the Beamer utility and save yourself $400. Which has more function and features over the GS 911.

UPDATE. Even though connected to the Wi-Fi router. The router blocks the cloud function of the GS 911.. when connecting to iPad make sure on your hotspot maximize compatibility is turned on for it to work. I find a GS 911 to use but it’s still lagging behind his competition.
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Get something else

Purchasing through Amazon went as expected, smooth and quick. Product on the other hand is a huge letdown. I bought the Wi-Fi edition because I didn’t want to use cables as my desktop is in another room from the bike in the garage. It does not connect via Wi-Fi to my desktop, nor my iPad as it claims. When you get it to connect device to device, you do not have all the features. You will need the utility program and the operating program. Both requiring a Windows PC and you still have to pay the subscription fee to get the additional features. additional features are not included as it stated, until you pay the subscription fee $99 annually. The ad claim any additional is for unlimited vehicle scan. For a total of $526 I would recommend getting the Beamer utility and save yourself $400. Which has more function and features over the GS 911.
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Device doesnt work

This device is trash, It doesn't work, it will only connect to GS911_9473 Which is weak wifi and crashes while im trying to use the device. At $400 ill pass i will be returning this.

Response from developer

Hi Kelseffect, please contact support@hexgs911.com to resolve the "çrashing" issue you are experiencing. The GS-911wifi D2D Wifi mode (GS911_9473 network) you have mentioned will only provide Emergency functionality (https://www.hexgs911.com/functionality-modes-and-updates/). Using the AP mode will allow Cloud functionality with the device connected to your phone hotspot or a shared infrastructure network.

Cannot Find GS-911 Wi-Fi Device!

I use my GS-911 Wi-Fi for my S1000RR and R NineT Scrambler. The device itself functions well and does what it’s supposed to. However, I’ve since sold my Windows PC and now GS-911 does not function at all with my iOS devices. The app doesn’t crash but it’s not finding my GS-911 device at all! There is also no MacOS app so I’m really stuck now. Please fix this issue before my next maintenance (in 2000 miles)!
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Response from developer

Hi KingCongW, please contact support@hexgs911.com to resolve your Wifi connection issue on iOS as this should be working. You can also attempt to remove and install the app again, and ensure that you accept the Location Permission and Local Network Multicast access popups that are shown on first launch. Regarding MacOS, you can use the GS-911wifi Config Utility that is available from our downloads page: https://www.hexgs911.com/gs-911-downloads/

App overdue for refresh

Know that there is a known issue with this device and iOS devices not being able to detect Motronic 2.4 and ABS systems used in the early 2000s. Many functions missing unless connected to a PC via USB cable, so…why tout it as a WiFi device? This has the look/feel of an unfinished piece of work on the iOS side, but works very well when tied to a PC via USB.

Save your money, buy the latest version of the non-WiFi device!
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GS-911wifi WiFi

Cannot get it to work with my android phone, or my iPad. Only works if I connect it directly to my laptop (d2d). So much for the WiFi feature! Once it is connected, it works well. I can read the computers diagnostics, and can reset any error codes/maintenance reminders.

Can’t do any of the cool service functions. Not compatible with iPhone 11

Customer service wants me to bring my motorcycle into my house and connect the device to a computer and the bike at the same time in order to do anything.

I use an iPhone 11 and it cannot connect to the WiFi network I can create.

$400 turdsandwich in my hands, and since I have to register my vin with it, I can’t sell it for what I bought it for.

Was able to read and clear the codes, but not the service light. Cannot actuate the abs for a brake fluid change. Cannot access any of the “special” service functions that were the entire reason i purchased this device.

0/10. I would not purchase again. I could do all the functions available to me with a normal obd2 reader and a round to flat adapter. I purchased this because of the special functions that do not work and a refund is unavailable because the devices need to be registered to each person.

Customer service has not been helpful to resolve these issues.
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Issue

I can’t for the life of me get it to connect to my iPhone 11 I had to use my computer to get it to work and read the codes on my s1000rr

Good .., but could be better

Annoying when you don’t have a windows computer . I have a Mac and I can still access everything but only IF I have good wifi .., and often I don’t , especially when I travel, and many features are not available to Mac as they are to windows when wifi is not available
..., I wish they’d fix that situation .
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Great tool and Great app

I have the GS-911 WiFi always with me on my K1600 GTL. With this app I can do diagnostics, reset oil reminders, do troubleshooting ,etc. I have the tool and this app for about 2 years now and love it. With this app it makes it so easy on the road to take a look at all the functions on my iPhone. Read temperatures, pressure, fault codes, etc inside the engine and on the bike. Just too much to sum it all up.
I can definitely recommend the tool and this app.
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