Grandvalira User Reviews

Grandvalira
Grandvalira
NEUS DEL VALIRA, S.A

Top reviews

Works for me.

Simple to use. Good info.

Response from developer

Thank you very much Bedfori ! What can we do to get our 5th star? :)

Keeps crashing

App is great but since new update it not opens once after download then refuses to open again.

Response from developer

Hi Glenmore1977, thank you for your comment. We apologise for the delay. Your problem should have been fixed. Best wishes.

Crashes on opening

Was great until yesterday. Now crashes on opening on all my devices.

Response from developer

Hi Preston1958, thank you for your comment. We apologise for the delay. Your problem should have been fixed. Best regards.

Great app

Really good for building the excitement and great when in the resort too

Response from developer

Hello boldskid. Thanks for your comment and the 5 stars! We are glad to see you like the app.

Mr

Excellent can’t wait to come back for our Feb family ski trip

Response from developer

Thank you very much Jason! Feedback like yours gives us wings!

Requires constant data connection to be useful

In my case, I found my travel SIM worked all over Europe, but not Andorra. This app requires constant data connection for some functionality - like the useful contour map with lift overlay and directions. This seems like a real oversight.

Response from developer

Hi Fletch371, thank you for your comment. We’re sorry that your experience was not as we would have hoped. Please contact usersupport@skitudeservices.com to give us more information about it so that we can give you a more personal service. Thank you.

It works ok, but critical information is not immediately obvious

The information that most people actually want on a daily basis is detail such as which chairlifts are open, and which pistes are working ... the App provides this information but not clearly or obviously.
I would like to see such information on the opening screen, not hidden behind sub-menus.
I accept that my issue may be considered a little extreme, because we are staying in Canillo, Andorra which only has one major chairlift called Portella to connect you to the wider mountain range. Today, Portella was shut even though the App said 5/6 were open. If I had dug a little deeper into the App, I would have seen that Portella was shut, which basically meant that Canillo was inaccessible.
Please update the App so that critical information like this is immediately obvious.
Thanks.
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Response from developer

Hello, thanks for your suggestion. We will consider it for future updates of the app.

Eccelente

Great app able to use all the time when skiing. I keep forgetting to switch tracking on but not any problem with app user error.

Response from developer

Hello Kittykin123. Thanks for your comment and the 5 stars! We are glad to see you like the app.

Waste of time

Can’t even register with the app, tried multiple times and nothing, only wanted to see the map.

Response from developer

Hello Silkysi . Thanks for your feedback. Could you please get in touch with us at usersupport@skitudeservices.com so that we can help you solve the issue you are experiencing? Thanks.

Rubbish..

Used this app a few years back and it was fantastic. Now it requires registration and internet access on the slopes where you don't have any internet access.. this is stupid and makes it useless. I could not use it for the entire week I was in Andorra and had to refer to the paper piste maps.. how could you ruin such a great app?
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