Boston Bikes User Reviews

Top reviews

Terrible app

Good luck on figuring out how this app works.

Terrible system with blue

Too many blue bikes at stations that is allowing more overtime fees across Boston proper. Rode my bike for 45 minutes and had dock the bike in Cambridge!!

Simply doesn’t work

Endless loading, no map. Ended up at 4 full docks because of it.

Response from developer

You have to give the app location access for it to work. Please check your settings. The map icon on the bottom left screen shows the full system map, and status of every station.

Basic functionality good but not much more

Missing capability to search for a bike not where you are, major missing functionality. Also would like to be able to plan a ride.

Response from developer

Station counts for all bikes in the Subway system can be found using the full map. Simply tap the map icon on the lower left corner of the screen.

Minimal but Awesome

Great app. Minimal but functional. Has key Bike-Dock avail info in close to real time.

Good app but no need for constant locator

Has worked fine for me but I was concerned that this is always on locator service. No need for this and I don't remember terms changing. Give us "when using" option!

Response from developer

This has been addressed in the latest version.

Mostly wrong

Dock availability is often inaccurate causing you to think it's one dock open and it's actually broken. Fix these bugs as its the entire reason why people use the app, duh!

Dock it

Love the app. Easy to find open docks, which can be the bane of renting.

Periodic single day user

Love it. Do it in every city that has one.

Unlike another review I read...no major problems ever.

Other than bike availability (a problem in every city) and don't LOVE this app. Great at telling you what docking station is close. But I have trouble looking for stations nor close to me (as in...when planning for the day or where to park the bike where I'm going). That's the only reason I did not give it 5 stars.
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Spotty Service

I rent bikes and cities all across the United States. Never have I had such a problem as I do with the Boston bikes. I purchased a 24 hour pass & got my first bike and then returned it 25 minutes later. Couldn't get a bike out for the rest of the 24 hours as it didn't recognize that I had turned the bike back in. The bike was sitting in a rack and I couldn't rent it from the same station I returned it to.
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