Leave a Review Milford Federal Mobile Banking
Messages
Always very helpful ! Extremely professionalLeearder
Developer Response
Hi, thank you for your kind feedback and for being a customer of Milford Federal. We appreciate you taking the time to leave us a review and are happy to hear about your great experience with our team!Would have been 5 stars last year
This mobile banking app is easy to use, and has most of the features that my other banking apps offer. As someone who works for another local bank, and is the treasurer of a local non-profit, I frequently use the mobile deposit option, and the fact that I was able to view the images of those deposited checks within the app, was the only reason that I kept that business account with Milford Federal instead of moving it over to my own bank. However, for the last few months (maybe since the last upgrade I’m not sure) I am no longer provided with the images of the checks I have deposited via mobile deposit. I receive an error that says the image is not available, even for ones that I was able to view prior to this. This is very disappointing.Show lessrmc1873
Angry
You have no right to charge a fee for inactivity on a Savings account that is used for establishing an account with this institution, Social Security is source of income and bills due doesn't leave spare change for transfersMlemura
Great app!
The mobile app is very convenient and easy to use to manage all my Milford Federal accounts.fidget 123
Can’t contact (create message) bank via secure messaging
Not user friendly, getting better!Ippi38
Developer Response
Hello, thank you for your review and for being a customer of Milford Federal Bank. We are sorry to hear about your experience with our mobile app. Please reach out to us at (508) 634 – 2500 so we can assist and answer any questions you may have on this.Needs some work
1. The app does not allow me to add a link to an external account (e.g., my Bank of America account) so that I can transfer funds into and out of my Milford Federal account.
2. The app asks me for additional identification information (e.g., name of my oldest niece) every time I log in (even though the app said it remembered my iPhone and allowed me to add a nickname).Show lessPaulSciFi
Developer Response
Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are sorry to hear about your experience with our mobile app. Please reach out to us at (508) 634 – 2500 so we can assist and answer any questions you may have.Great app!
Love the new look. Very user friendly and has all the tools I need for mobile banking!scootie122299
Developer Response
Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are very happy to hear about your positive experience with the app!Keeps crashing
I tried to login and the app keeps crashingGeoff's iTunes Acct
Developer Response
Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are sorry to hear about this inconvenience you’re experiencing with the mobile app. Please reach out to us at (508) 634 – 2500 so we can assist!Poor
Everyday and if I go on site more than once, I have to delete app and reinstall. Keeps saying cannot log you in, try later.Brenda Paquin
Not bad. Could use an update
You guys might want to consider pushing out an update. For the last week and a half, I’ve had to uninstall and reinstall the app just to check my account. Otherwise it just sits at the login screen after hitting ok forever.gagakacksh
