GX Remote Control User Reviews

GX Remote Control
GX Remote Control
Honeywell International, Inc.

Top reviews

Face ID ?

I love this app but the new inclusion of Face ID doesnโ€™t do anything!

Thank you for updating

Great to see an update. However small, use this every day and works well and never have any issues. Please continue to maintain and keep updated

Works but could be great

The biggest missing feature is the ability to choose the type of push notifications. I only want to know about faults or alarms and not set/ unset actions. It becomes unusable with constant notifications that are routine.

Pretty basic

Itโ€™s like the app hasnโ€™t updated for plenty of years! Every time I launch the app I get a blank profile.

Please update and get with cloud rather then port forwarding (so outdated)

Good and bad!

Push notifications work fine but remote connectivity is poor. The app constantly drops connection even when connected on local network but I can connect fine via laptop with Frontshell.
App needs a major update to get it working properly!

Wonโ€™t connect to the panel via App

My app has recently stopped connecting to the panel via the app, I use this on 2 sites, worked fine until a few months ago, both sites not connecting, both panels have been powered down and restarted no difference, am still receiving the notifications tho.

Spoke to Tecnical no help whatsoever. Engineer has given up.

Guys any ideas?

Great when it works but very nightmare when it does not.

Would have expected a more robust system from Honeywell.
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Honeywell!!!

This App is in a desperate need of an update / overhaul . After the I.P change issue, it has now stopped receiving notifications. II believe this has happed ever since the new IOS update.

Considering Honeywell more or less set the industry standard, your falling way behind the competition. This app is almost third rate. Please look at what the others are doing and at the very minimum follow suit.
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Great when it works

A few months ago Honeywell changed the IP address of their server....without informing anyone. This caused continuous Com Fail 4 messages that couldnโ€™t be stopped. Logging into the account via the app displayed the updated IP allowing you to update the alarm panel to resolve this but support is woeful with Honeywell tech just blaming the app developer.

Today iOS 14 has broken it. Notifications are sent repeatedly to phones and wonโ€™t stop - this is happening to myself and customers. Receiving a text message seems to stop the repeated notifications immediately for some unknown reason
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Notifications: what is the new ip address?

2 days ago the notification services stopped, the panel is showing a Com fail ARC error but is still accessible remotely via this app. No idea where to get support as the links are dead. This is a great app for a 'proper' alarm system and its a shame support and development is lacking!

Keypad screen no longer displays

You can set and unset zones but the keypad screen no longer works. No updates in 2 years. It seems Honeywell has forgotten this application exists.

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