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Review
The app is really helpful but you have to use those coins to be able to use an expert in when you run out of those then how do you get help. I feel like it should help you whenever you need it but instead it makes you buy it which I don’t think is helpful because what if you don’t have money to pay for it or something like that.Show lessRman210
So helpful
I got this app last minute before a final and had 30 questions due in the morning and I logged in and all I had to do was take a picture of my problem and then it instantly found me an expert to help me. In less than 10 minutes it helped me figure it out. It asked if I understood and if not it reexplained and helped and slowed down. It showed me step by step how to solve my problem. I remembered exactly how to do it with this app and now I’m not even worried about my test.Show lessEmily0699ht
Developer Response
WOW!!! Thank you a lot for your nice review! I saw you had a great time with Got It! Would you mind sending us an email at study.support@gotitapp.co so we can give you some free credits for giving the app another try?What an amazing app.
I haven’t seen such a helpful app for student, great tutors i used the app couple times and the tutors did very good job explaining the problem. I 100% recommend this app for students who get stuck in some problems and need help like me. Thanks Got It!Noman ghiasy
Amazing!
So, I was previously an advanced math student but then decided to go back. Everything was simple until I forgot some things. This app has made me understand the concept again and help me out with my homework! Never failing math again. 🙌🏽Adri 100%
Connectivity Issue
Recently, there is something wrong with the app. I post my question and find for an expert, it asked me if I agree to not share any personal information. I chose 'yes' and then waiting really long without any response from the expert. Finally a 'slice' pop up and says the expert have a conectivity issue. It does not happens once but 6-7 times and I still have not recieved a solution to my quiz for almost 2 days. At some other times (twice) an expert took my quiz and says my photo is not clear! (While acutally the photo was so clear that I can even see some dust on it!) I don't know if my quiz was that hard so they keep reasoning or because of the app. Deadline is coming and I desperately need a solution for the quiz.Show lessluunhatminh1999
Developer Response
Hello! I'm really sorry that you had a bad experience with the app. Could you please send us an email to study.support@gotitapp.co so that we can give you some free credits for giving the app another try? Just reference this review and we'll do what we can to fix things up for you. Thank you so much for your feedback!Come on
At first great but sometimes “experts” leave the problem right after they get it and don’t answer it at all and it won’t let you take a picture of the problem and ask again until he gives you the answer which is a complete waste of time. And finally when the app realizes it refunds you the credit which is stupid. They should at least give an extra credit when they mess up like this.Show lessCleverkid7
Great app but..
This in general is a great app, but I happened to get a not so great tutor. I was seeking help with a problem on my homework, so I got a tutor session. The tutor I received taught me it wrong, which I later learned in class when I got a B. Some of my friends use this app as well and it hasn't happened to them, so I guess it's just the luck of the draw.Show lessgood game, some complaints
Diverse Curriculum! Outstanding app!!
I am attending Engineering school and this app. has definitely helped me obtain a better understanding in reference to the numerous dynamics of General Engineering. It has also even further educated me in calculating Specific Gravity, density (rho), and many other even more detailed Engineering applications.
It has even allowed me to gain a better understanding of Chemistry and my Mathematics.
I do however wish there were more ways to obtain free in-app. purchases.
I understand nothing is free but I am also a Father of two in his early 30’s trying to put myself through Engineering school, raise children, and we all know the story. Yes, it’s a struggle, so that would be my only hold back from voting 5 stars instead of 4.
Overall, I truly enjoy the app. and I am very thankful I found it. I believe it can and will continue to grow and help many others present and future.Show lessEzE@32
Developer Response
Thank you so much for your awesome feedback. We have worked very hard to provide effective help and we're happy you were able to get the help you needed! We hope to see you come back so we can give you an even better experience next time! Send us an email to study.support@gotitapp.co so that we're able to give you free credits :)Solid app, professional help is hit or miss
The app itself is great and pretty straight forward. Some of the professionals take their sweet time getting back to you though or give you the answer without explaining how to get there on your own. I understand that math in particular can be pretty hard to describe via text but I wish they gave just a tad more time. I feel like I don't get an answer until 7 minutes in and then when they start to break it down, time is up and they want you to pay again. Hopefully this imoroves. I'd love it if they could leave you some kind of helpful resource on the topic at hand once the chat is over. If I don't fully understand it in the chat and that's all I have to reference later, I won't fully understand it later either.Show lessKIrkDouglasSD
Developer Response
Hello there! Thank you so much for your feedback! We are working every day to provide effective help and it's stories like yours why we strive to create Got It! a great experience. Our product team would like to sit down and speak with you to get some feedback. Could you please send us an email to study.support@gotitapp.co so we can improve the experience based off your feedback? Thank you!Disappointed
If I could give 0 stars I would. Before, the app was wonderful and anybody could use it. You didn't have to pay unless you needed to buy more credits. But now they have become thieves and just want to get as much money as possible. You can't even have a session without paying. $1 a problem? Are you serious? That's stupid expensive. Even before changing it and getting rid of he credits, they made it even harder for you to earn credits. You could only buy them so it still just worked on money. A few years ago, when it was newer, I was very satisfied with the app and it's help. Now they're just trying to steal your money. Do yourself a favor and don't install it. You can't use it without buying a session for $1.Show lessMokkadolly
Developer Response
So sorry that you had a bad experience with us. We are working really hard to make the system better and better so it can find you the right expert to help you. Besides purchasing credits, there are many ways that you can earn them for free. Everyday we have valuabe offer for students which can be redeemed into free sessions later. Could you please send us an email to study.support@gotitapp.co and we'll reach out to you immediately to explain this feature in better details?
