Speak & Translate User Reviews

Reviews Summary

Top reviews

Fraud!

Fraud!

Very expensive and it’s completely frozen

The translation itself is ok. Not 100%, but it’s usable. The software however is terrible. It has not worked for over a month. It’s just frozen. I paid almost $100 for this and it doesn’t work.

Poor Quality

While the app translates just fine, most of the time I just can’t get it to work. Every time I open it, it is stuck. Like nothing happening on a frozen screen. Restarting the phone does not help. X-ing out of the app and going back on doesn’t help. Mostly I just have to leave it on and frozen and then maybe, just maybe, it springs to life after a few minutes (not seconds.) this makes the app incredibly unreliable especially if you’re dealing with time sensitive issues. I’ve gone back to the free google translate that can actually translate in real time without freezing. Initially this app was fine but with time it’s gotten slow and sticky and I wish I was on a weekly plan that I could cancel any time than on this $70/year charge that I’m stuck with!
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Paywall

Locks other languages you actually want to try it for behind a “pro” feature.

Communication

Been wonderful talking to Latin family

They ask you to pay again

I have paid and subscribed the years service of this app, my expire date not until 18th April
But now February already stop me using the app and ask me to pay for the subscription, is not even expire yet, what going with you speak and translate, and recently this app being going downhill, can’t even function properly, sometimes work sometimes don’t.
Please could fix it, and stop trying to charge people for money when there subscription not even expire yet. I reported to ITunes see what they can do about it, got scam for 2 month. 😡
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Response from developer

Thank you for your feedback. The update does not cancel your previous purchase (if you had it) but rather turns it into the free lifetime subscription. You will be able to switch it on if you tap Restore Purchase in the app. If there are some issues or errors in the process - please let us know at support@apalon.com

Good when it works… it locks up and I have to uninstall

I use it for an hour then it locks up and nothing works it’s frozen. The only way to get this working again is to delete the app and reinstall to it’s rarely available when I need it, and to reinstall I need wifi. I’ve asked for help on their customer support which hasn’t been acknowledged.

They charged me before my week trial ended

Be careful when you get the week trial! They charged me before the week ended. (I bought after 6pm on a Monday, and by 10am the next Monday I was already charged). Thankfully I disputed the transaction and got a full refund from Apple, (which is why I increased my star rating). They should fix that issue and maybe even send a notification when they’re going to subscribe/charge you. It was kind of shady! Other than that the app worked okay, but I didn’t need it after all.
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Speak and translate

Overall this is a lovely app but as it comes I have some issues if you could make free snapping and speaking for free would be great as I do not feel that it is worth that much money I am much loving my saudia Arabian Arabic journey once again it could of been better like more colour but the basic concept is really good it really help when u live in different countries I would like to thank the developer and producers making it airplane mode and making it as quick as it can answers out of 15 apps I have tried I would recommend this one could you make it free thanks
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Inconsistent at best

I paid the yearly subscription and have been using this app for about a year. For the last two months, the app freezes when I tap the American flag to speak for Mexican Spanish translation. It was progressive in terms of diminishing return. The first three months were really awesome. I speak it and it translated perfectly. After some time, I noticed when I tap the flag, there was this long “freeze” before allowing me to speak. Now that I’m 10 months in, it doesn’t allow me to speak unless I wait 5 minutes. Who needs it at that point after I google it!? Cancelled and not worth the full cost if you’re a frequent user. Freezes shouldn’t happen.
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Response from developer

Have you tried restarting your device? Also deleting and re-installing the app might help solve the issue you are experiencing. If you need further assistance, you could contact us directly here: speak-translate@apalon.com

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