Zoho Forms User Reviews

Top reviews

ZOHO One is a Game Changer

Zoho One is an extremely powerful integrated business platform. It has helped to drive efficiency and reporting throughout our organization and has been a Huge step up from our legacy systems under Microsoft, QB etc. All the modules are integrated, allowing for seamless integration across the organization. Not perfect, especially in accounting areas but the entire platform continues to improve over time. We’ve been using over a year and it’s definitely been worth the transition. It’s also a great value, considering the CRM alone is on par or better than salesforce and you get the whole suite for less cost.
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Response from developer

Hi, thank you for sharing such detailed feedback! We're thrilled to hear that Zoho One has been a game-changer for your organization and we understand that there's always room for improvement. It's great to know that the transition has been worthwhile and that you're finding value in the CRM's capabilities, especially compared to other platforms. If you need any assistance or have any suggestions, feel free to reach out!

Except for one item

I sincerely enjoy the app, its pretty intuitive to use and that makes it super easy. However, one thing I would find very beneficial would the ability to duplicate a previously filled out form. For example, I am using the app to maintain my inventory. I have several SEVERAL like items, that it would be nice to fill it out once and then go, “duplicate” or something similar so I wouldn’t have to put in 100 different pages for like items. Other than that, I would totally give you 5 stars.
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Response from developer

Hi, thank you for your positive review! We're glad you're enjoying the app. For fields with repeated values, we suggest trying to set an initial value. If this doesn't resolve your issue, please feel free to reach out to our support team at support[at]zohoforms[dot]com for assistance.

Nice app

I really enjoy this app and keep coming back to it, but I keep looking for an app that is like yours but would allow me to compare things in graphs, like graphing your time sleeping, or how much time you spent reading or how much water you had, or a blood sugar graph. It would just be really nice to have a section for graphing things. I hope you bring this on in future updates, thanks Darlene
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Response from developer

Hi. Thank you for sharing your feedback on Zoho Forms! We would love to analyze your request. Kindly elaborate on your requirements and send an email to us at support[at]zohoforms[dot]com. Best regards, Zoho Forms

Submitted forms

Awesome app for business side, good access to forms and the ability to access submissions. However for the submission side of it if a profile can have access to what they’ve submitted so they know what entries they have put would be good

Response from developer

Hi. Thank your your app rating and feedback! To understand your requirements better, kindly elaborate on the same and send an email to us at support[at]zohoforms[dot]com. Best regards, Team Zoho Forms.

😐

Won’t let me share

Response from developer

Hi. We sincerely apologize for the inconvenience caused to you. We would like to know more on the issue you are facing with sharing. Please elaborate on the same and send an email to us at support[at]zohoforms[dot]com. Best regards, Team Zoho Forms.

Garbage

App fails during information input too often for it to be usable in my experience.

Response from developer

Hello. We sincerely apologize for the inconvenience caused. We're keen to understand and rectify the issue you faced with our app. Kindly provide a detailed description of the problem you encountered and email it to us at support[at]zohoforms[dot]com. Best regards, Team Zoho Forms.

Love App

I really enjoy this app. The only request I would make is to have some sort of a field to graph things. I could graph things that I want to graph this would be my favorite app. Thanks

Response from developer

Hi. Thank you for sharing your feedback on Zoho Forms! We would love to analyze your request. Kindly elaborate on your requirements and send an email to us at support[at]zohoforms[dot]com. Best regards, Zoho Forms

Help

When someone submits a form back to you where does it go, it’s not showing on the app anywhere?

Response from developer

Hi. To view the submissions received for a form, go to the form listing page, tap on the triple-dot icon of a form, and select "Entries" from the screen that appears. Please reach out to us if you have any questions by sending an email to support[at]zohoforms[dot]com. Regards, Team Zoho Forms.

Good app but…..

I love using this app, it is a very good app BUT I do find the fact that on the free option you can only create 3 Forms

Response from developer

Hi! Thank you for sharing your feedback with us. Please consider upgrading to one of our paid plans to create more forms and unlock additional features. Check out our pricing page: https://www.zoho.com/forms/pricing.html

Spirit Airlines

Payment

Response from developer

Hi. Thank you for your rating! If you're looking to collect payments using Zoho Forms, please refer to the following link: https://help.zoho.com/portal/en/kb/forms/user-guide/form-building-tools/payment-options/articles/payment-options-overview

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