Parent feedback - don’t like it
I really don’t like this app at all, and annoyed the nursery have changed from what we used to use. I’m 27 and run my phone from my business with apps and find this app utterly confusing. Too much going on, nothing is in a logical place.
Some ok features, but you can’t edit things when you click things by mistake which make it really annoying - constantly messaging the nursery to apologies for communicating things I didn’t even want to. And I HATE the fact you can make groups and the other parents be in it. Unnecessary notifications!
I can see where the developers thought they were going but didn’t think about parent usability at all. Wish I could delete it but I am a mum who loves to stay on top of communication so have to keep it.
Some ok features, but you can’t edit things when you click things by mistake which make it really annoying - constantly messaging the nursery to apologies for communicating things I didn’t even want to. And I HATE the fact you can make groups and the other parents be in it. Unnecessary notifications!
I can see where the developers thought they were going but didn’t think about parent usability at all. Wish I could delete it but I am a mum who loves to stay on top of communication so have to keep it.
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Response from developer
Hi there, thank you for sharing your honest feedback – we really appreciate it. We’re sorry to hear that you’re finding the app confusing and frustrating to use. Your points about navigation, editing mistakes, and group notifications are all incredibly valid, and I’ll make sure to pass this on to our development team as we’re always working to improve Famly’s usability for parents. If you have any specific suggestions or ideas, we’d love to hear them. Please don’t hesitate to reach out at support@famly.co – we’re here to help. Best, Maria from Famly
