azcentral User Reviews

Gannett

Top reviews

Most RecentHighest RatedLowest Rated

I hate your web site and not am being directed to the App Store

I hate your site , I will miss local news. Just today I started getting an apple App Store pop up. You are clearly selling ads that are nearly unavoidable. I have suspected that you increase touch sensitivity to some ads. Temu is a pain intrusive pain The apple App Store would not close (twice) unless I closed out it the entire azcentral site and reopened. Then it happened again. I hate your web site and am going to cancel. I am so angry with what you are doing I am trying g not to be obscene

Show less

ctribk

7 months ago

Not good

I have a lot of difficulty with this app - some days it asks me to sign in, other days it does not. I have what I think is the most current edition. When I tap on an article to read, sometimes it takes 2-3 taps for it to appear on the right side so I can read it. Those articles often contain misspellings, and repeated sentences. Today I cannot even access the newspaper - all I can get is the USA Today! Most irritating is the ads that appear for 10 seconds or whatever before I can get rid of them and read the paper. Like there isn’t enough advertising in the paper???? I would go back to the paper edition but the cost of it is way too expensive. The e-edition worked quite well for awhile, but not so much any more.

Show less

MRSassman

7 months ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We care about our readers, and we work very hard to build the best news experience for you. We took note of your comment and we are working on a fix to help resolve the issue. Thank you.

Like reading online paper but app is buggy and poorly designed

I give it 2 stars because I can’t bring myself to stop reading a ‘real’ newspaper layout. Every 2 or 3 days I’m logged off for no reason. This is a downgrade from when there was a separate E-newspaper that worked reliably. The design isn’t an improvement so all I get is the ‘new’ reader that is more unreliable, with AZ Central which I don’t want or need.
Oh, and this version added pop up ads that weren’t there before. That alone makes me question paying $20 a month to not get a physical paper and additional popups. My parents get some papers delivered for less. That’s good because they can’t even figure out how to login. I would explain it to them, but it’s frustrating with my own problems and I don’t need to help them every few days when they would inevitably get logged out.

I like that you can access other city’s Gannett papers if you want. I tried it a few times for sports coverage, but the hassle isn’t worth reading my former town's paper where I haven’t lived for 20 years.

Today I’m getting a different connection error that I hope is temporary.

Show less

Fazha63

8 months ago

Newspaper issues

Firstly, when you ask for comments there should be a way to move back to that selection if you refuse the first time. I made the mistake of saying no and so I am excluded from doing so Second, for a service I subscribe to (read that - pay for), I am totally annoyed by the cascades of unwanted ads which only bolsters your bottom line. Sometimes they are impossible to bypass further adding to my irritation. Thirdly, It is not possible to print articles and puzzles from an iPAD. There is no print icon. The only way I can do this is from my laptop while viewing the newspaper. I am on the verge of cancelling my subscription. You guys really missed the boat it’s this app. No wonder you don’t make any money
There are so many bugs and issues with this app it is really not possible to make an adequate evaluation.

Show less

???%%

9 months ago

Response from developer

Need to know what’s going on

Have finally decided to get a subscription even though my funds are limited (to put it mildly.) I know precisely what’s happening in the country but, in my own back yard, not so much. Love to see the opinions of others, too. Happy to notice many others think as I do.

properlefty

9 months ago

Not good

Show less

MRSassman

10 months ago

Response from developer

Need IT Help

What is going on with this new digital newspaper? It has been so unreliable, freezing up every day without getting through entire paper. And talk about an unfriendly user piece of work. Bring back the old version which was working great and you could actually read like a book. Now to get a readable article that you can actually read you need to open it up individually. Extra click in IT world always risks issues.
Maybe hire a 6 year old to get this fixed. Your staff obviously cannot get it fight.

Your whole AZ Central IT platform is a joke. Has anyone tried to go online to make changes to your profile? You complete all the changes and select “submit/save” and all you get is a spinning wheel and it never stops or completes the action.

Get yourself some help, you need it!

Show less

Enewspaper failure

a year ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback. Thank you.

Need to know what’s going on

properlefty

a year ago

E-Newspaper Has Many Drawbacks

I have used the classic e-newspaper app for many years. It is still functional, but has added a splash page attempting to divert traffic to this new app.
The new app has pop-up ads that are very distracting. The e-newspaper already includes all the paper’s daily ads. I see no need to be harassed by even more with this new app.
Additionally, the new app will not expand a single page of the paper to full screen. It instead only expands a two-page-at-the-fold into full screen, making any single page half as small as it was with the classic app.
This new app is not an improvement.

Show less

SDoss59

a year ago

Response from developer

Printing puzzles stinks

Printing a crossword results in a fuzzy, partially faded mess. No matter what settings I use on my laser printer, the results are terrible. The old version was better, but if I try to print using it, the drop-down screen hides the settings screen, which vanishes if I try to use it.

UPDATE: The newest version of the AZ Central app drives me mad with greyed out pages of ads! I’m paying already! I don’t need more ads! Printing requires you to touch the desired item, then choose PDF, which opens another page, then select the share icon, which opens a drop down menu. You then select PRINT
to finally achieve your goal. Yay! *sarcasm*
Also, since Robert Robb left, your Leftist editorial board has ruined what was once a balanced opinion page.

Show less

Inspector656

a year ago

Response from developer

Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you.