Happiness
I am so happy to me able to get back to life. I was in a bad scooter accident in a hole, in the bike lane, a year and a half ago, and was told that I might pass away after the half year of the hospital. God gave me a chance that year. They left me on the bed area in the hospital and thatCreated this weight and images in my back. After finally leaving the hospital I finally could walk slow and get some of the food back but it got out of hand for me. That’s why I’m so excited finally to be back with Nutrisystem. I only started again this week but I’m already down almost 7 1/2 pounds. It helps me see that life is going back to safety and happy that this food is helping out with that. I’m 6’3 tall, but got down to 305 pounds but like I said I’m 7 1/2 pounds down. Thank you so much for your company and thank you so much for doing so much to help me get back to life. Love you all. 😉🙏🏻❤️
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Response from developer
We are so happy to hear you are enjoying the plan! Thank you for sharing your story with us. -The NuMi Team
Journaling
I’m a pretty tech- savvy person. I have the latest hottest iPhone. I have a computer… I’ve been on board with all of this for a long time. I do not like operating my weight loss system through this app. I do not believe it to be user-friendly, tried to Journal on my first week, ridiculous, not buying it . I do my own journaling in a way that I can reflect back-and-forth from day today quickly and not have to depend on The forward arrow , the back arrow & next !!! I know your company wants to be up with the times but sometimes you have to remember that if it’s not broken don’t fix it. It was much nicer when you gave us the booklets and let us journal inside a booklet . Because I’ve been on and off the program for so many years, it’s nice to reflect back on when I did in the years that I was so successful without having to dig out my cell phone or go to my computer.
I am doing fine on my program. I do this to the letter of the law. My philosophy on all of this weight loss is no matter which company you choose and I would say Nutrisystem for me , works the best but you didn’t gain the weight overnight you can’t expect any company to get the weight off of you overnight. It’s not healthy and it doesn’t work that way. That’s why I always come back to Nutrisystem when I have a pound or two or 20 to lose. I have used this company since the late 90’s I would say it has its merits.!!
I am doing fine on my program. I do this to the letter of the law. My philosophy on all of this weight loss is no matter which company you choose and I would say Nutrisystem for me , works the best but you didn’t gain the weight overnight you can’t expect any company to get the weight off of you overnight. It’s not healthy and it doesn’t work that way. That’s why I always come back to Nutrisystem when I have a pound or two or 20 to lose. I have used this company since the late 90’s I would say it has its merits.!!
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Response from developer
Hello. Thank you for taking the time to post a review. We do like to know what people are thinking about the app and are happy to pass your feedback along as it does help us improve. -The NuMi Team
Issue with latest update
Great app. Have lost over 30 pounds with Nutrisystem and the NuMi App tracking system. Problem with new update: News Feed notifications will not delete once you have read them.
Inconsistency
I find the categories of food to be eaten are not consistent with my plan. For example, it works better for me to have my one carbohydrate a day at breakfast, but no carb is listed at breakfast. Therefore I enter nearly everything except the Nutrisystem item as other, leaving many blank categories. So the app itself is confusing and becomes irrelevant.
The names of foods are not consistent with the names in the app. For example, Homestyle Meatloaf Sandwich is under Meatloaf, but Grilled Chicken Sandwich is under Grilled. And, the software cannot locate most items unless the name is exact.
The total calories does not include all foods so the calories count is not accurate. I can easily go over my goal on no-count foods.
I am impressed with the taste of most foods. I don’t care for the cream sauces. My husband doesn’t care for macaroni and cheese. For those items only we swap and we are both happy.
And, at 75 we are both losing weight. My husband is a very brittle type 1 diabetic. The plan is working fine for him. He just knew it wouldn’t work at night, but felt he had to try. Well, it does work. It works quite well.
The names of foods are not consistent with the names in the app. For example, Homestyle Meatloaf Sandwich is under Meatloaf, but Grilled Chicken Sandwich is under Grilled. And, the software cannot locate most items unless the name is exact.
The total calories does not include all foods so the calories count is not accurate. I can easily go over my goal on no-count foods.
I am impressed with the taste of most foods. I don’t care for the cream sauces. My husband doesn’t care for macaroni and cheese. For those items only we swap and we are both happy.
And, at 75 we are both losing weight. My husband is a very brittle type 1 diabetic. The plan is working fine for him. He just knew it wouldn’t work at night, but felt he had to try. Well, it does work. It works quite well.
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Response from developer
Thank you for your feedback! The program is flexible and you can move the order that you eat the food around throughout the day to fit your appetite and/or schedule. -The NuMi Team
Cannot express the disappointment I experienced today with nutrisystem!
With Nutrisystem , my order was scheduled for delivery yesterday. No call or email, telling me they weren’t going to make it. I sat by my window the whole day. Today my order is delivered ar 8:10 pm. No knock on the door ,no bell ringing .
The entire “Frozen”portion of my order was melted.
I had guests leave my home between 7;30and 7:45 pm ,so I know it was not there for any length of time,. I got a message that my order was delivered , went right to the door , thinking it must have gone to someone else as I was just at the door . But it was there . I called your office immediately and found it was closed. How can a problem be rectified if you deliver after the office closes. What is my next step , my entire frozen order is
Ruined, and your office to replace this today ! You took my money on June 02, and this delivery was way off the intended delivery time .
The entire “Frozen”portion of my order was melted.
I had guests leave my home between 7;30and 7:45 pm ,so I know it was not there for any length of time,. I got a message that my order was delivered , went right to the door , thinking it must have gone to someone else as I was just at the door . But it was there . I called your office immediately and found it was closed. How can a problem be rectified if you deliver after the office closes. What is my next step , my entire frozen order is
Ruined, and your office to replace this today ! You took my money on June 02, and this delivery was way off the intended delivery time .
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Response from developer
We are sorry to hear that your frozen food arrived thawed. We recommend contacting a member of our Customer Service Team for further assistance. They can be reached at 1-800-585-5483, option 1. -The NuMi Team
Lost 40 pounds in 3 months!
Love the variety and quality of the food. As a business executive, the convenience is amazing for me...pick a meal and I’m sitting down to eat in 5 minutes. Never feeling deprived! Just wish I had access to the frozen meals that aren’t available in Canada.
Crashing
For the last week or two the app has crashed every time I try to open it. No update has been available. I liked it before but now it’s useless
Needs work
For a nutrition company that’s been around so long, I would have expected more from the app. It has good bones, but needs some serious work. (1) it does not connect to Apple Watch (or any other device except Fitbit). Do if you don’t carry your phone everywhere you go, all day long, your steps don’t get logged. Under activity, you can log a walk, but not as steps—instead you have to fill in detailed data like miles, speed, etc. It would be nice if they would at least let us just manually log steps, but nope. (2) logging NS food is quick and easy HOWEVER, anything else that you eat is not easy to find in the database, and when you do, most of it doesn’t count as what it should. Example—try logging a simple side salad. Should count as a veggie, but after scrolling through the not quite accurate options, they all just count as “other”, and it won’t let you change that manually if you change the serving size you had. Makes zero sense. (3) resources, like your guide, are not easy to access. If you’re looking for options for smart carbs, for example, you have to hunt to find a list, and then it’s short and minimally helpful. (4) the “challenge” portion doesn’t function right. I completed the first challenge, complete with badge, and yet the list of challenges says that one was not completed. Frustrating. Overall, I’m liking the convenience of NS, but won’t stick with it long term, when other programs have such better quality apps.
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Just ok
It’s not a bad app, just not great. I still get frustrated because there’s a few things that need to be better. It’s hard to find NS foods to log. When I do a search, many of them can’t be found. Also, I’ve added all my regular food items to Favorites, yet when I click on Favorites, only some of them will appear. Usually I have to close app and reopen before I can see them all. Also having a way to edit your custom food would be nice if you’ve put in the wrong info, but I don’t see that option. I usually have to delete the item and start all over. Also why aren’t the Recent items automatically alphabetized? It’d be so much easier and quicker to find items. It would also be nice if the NS items were categorized differently. If you can’t remember the exact name of an item, then it can be difficult to find. You could have all the cookies listed under “cookies” in alphabetical order, ie: Cookies, Lemon Cooler - Cookies, Oatmeal, Cookies, Peanut Butter, etc. Then they’d be so much easier to find! 🙁
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Response from developer
Thank you for all the suggestions. We are always looking for ways to make the app easier and more intuitive, so we will be looking into how we can incorporate some of your ideas. For the issue where not all items in your favorites are appearing, double-check the filter at the bottom to make sure that you are in the right meal occasion for the food you're looking for. If you'd like to see all your favorites at once, then you can change it to "Not Set". To edit the details of a custom food, go to your favorites and tap your custom food. Then, in the top right, tap the pen icon to change any details. When finished, you can tap "Update" to save it! Hope this helps you. Have a great day! - The NuMi Team
Clunky
I have used LoseIt for years, and it is far better than this NuMi. Difficult to note and find favorite foods, and they are not saved in your favorites in your Nutrisystem account. Shopping doesn’t link to your account. It’s a separate cart! I know this is a business, but come on - this seems just greedy. WAY too many notifications - I finally turned them off. Pop up ads in Leaf are incredibly numerous and annoying. The notifications area is just too much - news, Leaf, Tips, etc. Should be able to toggle from day to day with a forward/back button instead of clicking in to a calendar and choosing a day. The typeface and buttons are so tiny. When you add a vegetable, it shows up at the bottom of the list, with blanks above - why? If you want to change the category of food, the serving size has to go back to “1,” and then you have to change the category and change the amount again. Annoying. Agree with another poster that the measurements should be in progress. I entered them once and it took me forever to find them again. Just got my weekly progress email - useless. I started on a Monday. It basically says I “missed” a day. Start when your users start, not on a set day. Overall, this app is JV and should be much better integrated to your Nutrisystem account.
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