Absolute grifters
I asked for a refund, and they told me I had to ask apple.
Worst money I've ever spent.
Response from developer
Hello, we apologize for any issues this may have caused. We are constantly trying to improve our products, and your feedback is very important to us. I will pass them along to our developer. In the meantime, our support team would love to help you. They are always available for you here: https://www.nch.com.au/support/index.html. Thank you - NCH Software