Scanbot support works!
I bought this app a couple years ago and was very happy with the functionality so much so that I recommended it to several colleagues.
In the last two weeks though the app crashes within seconds of opening and I am unable to access any of my scans on the phone. I sent an email to support via their support portal and within a day I got a very detailed response with steps to try.
Ended up deleting and reinstalling and that fixed the problem.
Saving grace was that I had auto backup turned on from the beginning so my previously scanned files were safe.
Very happy once more that my fav business related app is working again.
In the last two weeks though the app crashes within seconds of opening and I am unable to access any of my scans on the phone. I sent an email to support via their support portal and within a day I got a very detailed response with steps to try.
Ended up deleting and reinstalling and that fixed the problem.
Saving grace was that I had auto backup turned on from the beginning so my previously scanned files were safe.
Very happy once more that my fav business related app is working again.
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Response from developer
Hey there, Thanks for the review! Sorry to hear about the crashes and that you have not heard back from us. Can you send another email to support@scanbot.io and mention your previous ticket number? We would love to help you and take a closer look at the crashes. Thanks in advance, Bennet
Scanbot
Does all it says, sweet as.
Best app on my phone
I have been using thus app for a few months. I started off with the free version and then purchased it a few weeks later. It has been a lifesaver for countless documents. Besides using it for work, I’ve used it for my kids homework assignments and more. It’s time saving. I’m no longer stressed about loosing paperwork, or misplacing something. When I have forms with signatures, I simply snap away and file them creating my digital back up copy. I highly recommend this app.
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Best scanning app
Overall, this is my favorite scanning app. It’s my go-to first choice. Scanbot is quick, nice-looking, and handles multiple use cases. The border detection is quite good, and smart naming and the ability to auto-upload to cloud services are both really nice.
The white background scanning capability doesn't seem to really work all that well (at least when last I tried). However, this is not a huge deal, as previous to this, I just got used to putting on a contrasty surface to scan anyway.
My only one real complaint is that the iCloud sync causes documents to sometimes reappear after I delete them. iCloud Drive sync issues aren't really something that developers have a lot of control over.
It's obvious that the developers of ScanBot made user experience a priority. And that's what makes this my default scanning app (along with the excellent scanning accuracy of course).
I do wish it would allow single page scans to be saved as JPEG without having to save to camera roll, as Evernote Scannable can do.
In the past, I found the OCR to be completely useless, but in more recent testing, I found that it's either been vastly improved or I was just really lucky with it for a change.
The white background scanning capability doesn't seem to really work all that well (at least when last I tried). However, this is not a huge deal, as previous to this, I just got used to putting on a contrasty surface to scan anyway.
My only one real complaint is that the iCloud sync causes documents to sometimes reappear after I delete them. iCloud Drive sync issues aren't really something that developers have a lot of control over.
It's obvious that the developers of ScanBot made user experience a priority. And that's what makes this my default scanning app (along with the excellent scanning accuracy of course).
I do wish it would allow single page scans to be saved as JPEG without having to save to camera roll, as Evernote Scannable can do.
In the past, I found the OCR to be completely useless, but in more recent testing, I found that it's either been vastly improved or I was just really lucky with it for a change.
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Great app
Awesome is a simple way to describe this app. Since initially loading and then upgrading I have found this app invaluable for quick copies of documents and being able to email directly to where I need it to go. Also brilliant for keeping records of those receipts from a thermal printer that disappear within a couple of months. Petrol receipts are easily maintained and sorted with album feature.
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Find myself using it more and more and more and...
I really didn’t expect that this app would become a central part of my life. Initially I bought it to scan receipts for an insurance claim. These days I use it almost daily as my primary document scanning and filing tool. Now that it has fax capability it’s replaced another app!
One thing I wish for, but haven’t asked for yet, is the ability to combined two or more PDFs, or other types, into a single file. Would simplify tasks such as faxing docs from multiple sources in the cases where I’m not scanning multiple pages at once. Would also allow me to delete another party’s app!
Keep up the great work!!
One thing I wish for, but haven’t asked for yet, is the ability to combined two or more PDFs, or other types, into a single file. Would simplify tasks such as faxing docs from multiple sources in the cases where I’m not scanning multiple pages at once. Would also allow me to delete another party’s app!
Keep up the great work!!
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Excellent App!
I use it for my electronics design business to keep copies of circuit designs and notes all with time stamps. It's a great way to snap shots of oscilloscope screens and file it with other client or circuit files! It's so easy to file the scans per client and project name. I don't use the fax part of the app only because I already have a different one that I have purchased credits for. I really like the auto-cropping feature and the ability to correct for crooked page shots.
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Excellent App
I work away most weeks and build up a lot of receipts. With this app I scan as I go and email to myself straight away so it doesn't get missed. In addition the scan automatically uploads to the cloud so I can keep copies in a secure location.
Also if I have to copy something at home I now just use this app it is far quicker than putting "coal into my printer" and messing about trying to get the scanner to work!
Also if I have to copy something at home I now just use this app it is far quicker than putting "coal into my printer" and messing about trying to get the scanner to work!
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Great app
The best, there are only small bugs.
Who needs a scanner when you have a phone?
Scanning documents is instantaneous, and it is done on your phone! I really like that I can simply grab my phone to take a picture of an important document and it turns into a PDF. Plus, you can make it color, black and white, adjust the crop, and more. No more scanners, USB's, and running to the nearest office store to pay to have a document scanned. I bought the pro version because I wanted to combine multiple documents into one PDF (a function not available in free version). I also got a coupon to send to a friend who will also get the pro version for free. I am very pleased with this app.
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