Inter&Co User Reviews

Inter&Co: Financial APP

BANCO INTERMEDIUM S/A

Finance

Reviews Summary

Positive highlights

🏦

This app hasReliable and trustworthy digital bank

🔒

This app hasSecure with multiple anti-fraud mechanisms

🚀

This app hasPractical and easy to use

💰

This app hasNo fees or charges

🌍

This app hasConvenient for international transactions

⚡

This app hasFast money transfers to Brazil

📈

This app hasGreat investment platform

🤩

This app hasAwesome banking experience overall

Negative highlights

⏱️

This app hasSlow and buggy app performance

🤖

This app hasPoor customer service, often just automated responses

🕰️

This app hasDelayed money transfers and transactions

🔒

This app hasOverly strict security measures that can be inconvenient

💳

This app hasIssues with credit card and bill payment functionality

🌍

This app hasInability to access account from outside Brazil

🔄

This app hasConstant requests to change password

🤔

This app hasConfusing account management (mixing checking and investments)

Top reviews

Most RecentHighest RatedLowest Rated

Hard to process

Every time I went thru send the money I have to keep change cards because this ISafe is socks

Valerieimm

2 months ago

Response from developer

Hi Valerieimm! Please reach out to support through the app to share more details so we can work towards improving your experience.

Banco digital de confiança

App completo e confiável! Tenho tranquilidade pra fazer todas as transações por ele.

Cintia de P Cabral

3 months ago

Response from developer

Nosso objetivo é inovar em soluções financeiras e oferecer um conjunto de serviços e facilidades para o seu dia a dia. Agradecemos pelo feedback e pela parceria. Se precisar de algum suporte, estaremos disponíveis para ajudar através do chat e do telefone. #Superappfinanceiro 🧡

You get what you pay for

Super easy to open an account but man everything else runs like molasses. When you try to chat you talk to a robot. When you call them you talk to a person that acts like a robot. You send a transfer and it takes almost 2 weeks to arrive which makes you go into a panic. Then on a Monday at 7am it arrives. Why couldn’t it have arrived on Friday to save me from another anxiety ridden weekend? You try to pay a bill and it takes 24 hrs to find out if your request to raise your daily limit to pay that bill is accepted, because it is more than your daily allowance. Then you get a ok to pay that bill only to find out they accepted your request but gave you the wrong amount by 27 cents. Another 24 hrs to wait for them to hopefully add those 27 cents. What?? So odd. I appreciate the security but some common sense would save me some time, hair and wrinkles. Maybe if you aren’t a basic digital account customer they might treat you better.

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lillueulilli

3 months ago

Response from developer

We appreciate your detailed feedback about your experience with account transfers and customer support interactions. Your insights are important, and we’re committed to using them to improve the experience for all users. Thank you for sharing!🧡

Not happy

I’ve had this app for about 4 years. It was good in the beginning. Now it will have more erros than you can actually make a transaction, and when you call customer service they tell to delete your info and put it back when there’s nothing wrong with it.

Vinny2204

3 months ago

Response from developer

We appreciate your feedback and truly regret the issues you've faced with errors and customer service. Your experience is important to us, and we’ll use your insights to improve. Thank you for sharing your thoughts; we hope for a better experience for you in the future.

Best of all !!!

I have been using this bank over 2 years now and I highly recommend for a person that needs financial supports for his investment, very secure, and the easy way to send money from the United States to brazil with the best dollar rate, reliability and security, if you wire transfer money to your inter global account before 2 pm the money will be there same day, it’s only takes 4 seconds to convert from your global account to your inter digital account in brazil, at no cost. I love it. Keep up inter !!! You guys are the best !!!!.

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reneapc

3 months ago

Response from developer

We're grateful for your fantastic feedback and are thrilled you're enjoying the secure and reliable experience with us! Your enjoyment truly motivates us to continue delivering great service. Thank you for the warm recommendation!

Refund my money

Problem was solved!

Cheetafluffytuffy

4 months ago

Response from developer

We appreciate your patience and are glad the issue is resolved!

Refund my money

They are holding my money and do not refund it as promised in 48 hours. I called their phone number I emailed and they are still holding my money it has been almost a month

Cheetafluffytuffy

4 months ago

Response from developer

Hello! We will help you resolve the reported incident. Contact us. Chat (https://ajuda.inter.co) or telephone 3003-4070 (capitals and metropolitan regions) / 0800-940-0007 (other regions).

Spam

Be careful they will blocked your account and asked you to call after you call your account will be blocked permanently and cancel your transfer and said your balance is been investigate by internal departments and customer service wont assist you still counting days been almost 2weeks will need to report this app to an agency

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Andrek23

4 months ago

Response from developer

We’re really sorry to hear about the issues you're facing with your account and the lack of support. Your experience is important to us, and we appreciate your feedback. We will take your concerns seriously as we strive to improve. Thank you for sharing your thoughts with us.

It was okay

The app is okay. I like how the app looks and its layout.

AH2055

4 months ago

Response from developer

No Inter, nosso objetivo principal é simplificar a vida financeira dos nossos clientes. Acreditamos que todo mundo deveria ter acesso a soluções financeiras convenientes e eficientes. Por isso temos um Super App onde você encontra tudo em um só lugar. Abraços 🧡

Refund my money

They are holding my money and do not refund it as promised in 48 hours.

Cheetafluffytuffy

4 months ago

Response from developer

Hello! We will help you resolve the reported incident. Contact us. Chat (https://ajuda.inter.co) or telephone 3003-4070 (capitals and metropolitan regions) / 0800-940-0007 (other regions).