Missing features
Just joined the HOCU family and was very satisfied with your team in Ewa Beach. However, the mobile app is missing a few essential features that most ALL banks/credit union has in this day and age. Where is the bill pay option? Mobile deposit? Digital card information? im hoping that this is something coming to your mobile app soon.
What I love are the transfer to/from comments. Pending ACH or transactions, Statement viewing, and the iPhone widget option.shyshy808
Useful App for Mobile Banking
This app is a great option for banking on the go. HOCU has added remote deposit and other tools within the last year that has made it even easier to deposit checks from anywhere, anytime.cmd2305
Worst Bank in history
There is not a single thing I have needed from this bank that has gotten done , their costumer service Is terrible at this point I am just wondering how can I get rid of them , apart from the part they are rude they don’t help me with none of my problems , also the app is super useless , it’s way to basic and not in a good way , at this moment I am still locked out of my account and they refuse to their jobs .Krlosalaz
App
Needs online banking to include depositing checks, etc🤙🏽evf
Mobile Banking?
Recently, I needed to deposit a check using mobile banking. There is a camera to take a photo for deposit. To my surprise, the function doesn’t work. It’s great for balance checking, turning on/off of debit card, loans etc. But what about check deposits. Most other banks already have that feature. Let’s get with the 21st century and offer this service. Especially now with #covid19....Hard to do banking nowadays.🤙🏻 from Hawaii
Powerful tool
Covid-19 has changed the way many companies do business. HOCU’s mobile app allows me to view my account history, transfer funds, control my debit card (on/off), and even apply for loans all from the comfort of my home. Doing my part #socialdistancing Stay safe everyone!Lebray56
Worthless
Even less functions than the already limited web interface. The GUI is poorly formatted; display elements clip off-screen and/or overlap with each other. Loading - sorry, I mean "confirming your identity" -times are horrendous. This app, in its current state, is completely worthless. There is absolutely zero point in it even existing.Cessna_X
