TalkU User Reviews

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  • Recently gone from bad to worse

    The star are missing for the following reasons
    1) not bluetooth friendly (this alone should make an app 1 star)
    2) quality of sound (acceptable but not even average)
    3) untrustworthy; all of the sudden the same plan and same phone number that had used for several times “so called low rate” is not covered by the plan, I would call this rip off if not anything worse.
    4) I will leave soon unless see some significant changes including removing these stupid concept of free credits, so childish.
    5) Customer service (only accept feedback) , well there isn’t really any direct service. I did request for fix anyway (totally ignored )
    6) too much access to private info in their terms

    7) now uninstalled - if you see this app ::::> run!

    UPDATE
    no response from the company, totally ignore, terrible 😔

    UPDATE; I recieved a message through apple service: reflecting developer request to fix this through app.
    The app is uninstalled
    I already did ask for fix and refund through app before uninstalling but - was ignored then, still no eefund yet.
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    Developer Response

    We are so sorry for such an issue. Would you please submit it via TalkU-More- Help & About Us- Feedback? Our team will check it Asap.
  • Overpriced and credits run out FAST

    I live overseas and needed an app for free (or at least cheap calling) I was given 300 credits for signing up and used those within 15 minutes of making calls. When I was on an important call the call completely cut out because I only had 1.60 credits left saying that would last a 5 minute phone call. Well it did not, I could not get the call to continue because it just cut out. When I tried to buy more credits it was 300 credits for $5!!!!!! I would rather just download another cheaper app. Sound quality was also not very good. Find another app
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  • Used to work pretty good

    Leaving this review because for a while now, it won’t notify me when someone calls! No ringing, nothing until AFTER the caller hangs up. Some calls are important and there’s no way for me to call back and get ahold of someone. (ie unemployment) I’m sure lots of people know how difficult it is to get ahold of them. There’s no cell service where I live and this app was helpful for sure! But like I said, not helpful when I need to know someone’s calling.

    I’ve also been getting random texts from people I don’t know. Like somehow my number gets cross connected with others. It’s weird.
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  • I am very disturbed

    I sat there working to translate 2 languages. I was told I'll be getting 20 credits for every 1000 words. I GOT ZERO. Not only that, I had approx. 60 credits. I didn't use it for 2 days (except doing the daily check-ins for free credits. I come back and I have 4 credits in my balance account! I got 6 messages. How did I lose approx. 55 credits. I didn't use any today, and I only have 2.7!!!! They're cheaters! One thing for sure, don't be part of the translation team. I'm going to erase this app. But be smart!
    I'm very sorry, but it's very disturbing and disappointing.
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  • Ripped off by Talku - Avoid at any cost!

    Used the TalkU service for maybe 5 years, worked OK, sometimes sketchy, but usually worked okay. But then, after running out of credits, decided to purchase the one year unlimited talk and text deal for $69 through the Apple app store. This was back in mid March 2020. It is now over a month later, end of April 2020 and service still does not work due to lack of credits. I have sent countless emails to TalkU without any reasonable response, except for one... The email from TalkU admitted that on some networks they cannot actually provide the unlimited service - they didn't say which network - I have Verizon... So they gave me 25 credits to start the service again. Huh? Should be more like 3,500 credits! Those 25 credits got used up in an afternoon and I was back to no service. So I sent the company more emails requesting that they simply give me $70 worth of credits so I could at least use the service that I paid for - crickets - no response. Really? Is it so unreasonable to expect to receive what we pay for? If TalkU knows that the $69 deal sometimes doesn't work, why don't they admit that and then give a comensurate number of credits like 3,500, which is in line with other credits pricing on the TalkU system? Unless you enjoy futile customer service experiences and getting ripped off, I recommend you avoid TalkU. There are many other options out there! Thanks for reading, and good luck!
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    Developer Response

    Kindly excuse the inconvenience. Please submit the feedback in the app, a useful log file will send through. We'd like to help upon this further information. Please be patient till the problem solved.
  • Serious credit issues as possible fraudulent scam

    Since I've started using the app months ago I have lost and not be given over 150+ credits. Time after Time I've won 5, 10, 1s, etc. that never added to my total. Over and over after winning, no change. Spending minutes and minutes watching ads/videos to complete the credit requirements etc. only to not receive anything after completion. Then if that wasn't enough, time and time again I'll make a single call that was busy, or answered and spoke for less than a minute and my credits dropped from 15 down to 5, or 10 down to 3. Or during one of the busy calls, it dropped twice at once. Or sending 4 text messages would deduct 5-10 credits. You've seriously stole my credits and promised winning credits and time from me over and over misreporting, misrepresenting, making fraudulent claims towards credit I've never received or lost.
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    Developer Response

    Kindly excuse the inconvenience. Please submit the feedback in the app, a useful log file will send through. We'd like to help uppon this further information. We will strive to be a better free calling app, get you a second phone number, help you make international calls, send text messages and register social networking apps.
  • THIS APP SHOWS YOUR PERSONAL PHONE NUMBER

    I purchased this app specifically due to working from home during quarantine. When you call out a pop up comes up where you click on your personal number, or the TalkU number you chose. I always pick the TalkU number and when people call back it is obvious they are calling the TalkU number. I have received several calls this weekend from clients I have called during the week to my personal number. I’m really irritated and will be deleting this app. I do not want clients having my personal phone number and information.
    Edit: This app definitely reveals your personal phone number without your permission. I have received several more calls over the weekend and now have to pay to change a phone number I have had for 10 years.
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    Developer Response

    Sorry for the issue. Would you please send us more information through the feedback via TalkU-More- Help & About Us- Feedback? Our support team will analyze your problem efficiently based on your provided information.
  • Wasted my money

    I thought this would be a great way to have an Australian number for business, but every text used a lot of credit and phone calls did to. It’s also a monthly subscription. For a “free” app it cost more than some phone plans. I know that talking to other Talk U members is free, but no businesses or work colleagues/bosses aren’t downloading this to talk to me. If you have the option, just save your money and get a proper sim. Optus has $180 for 365 days: unlimited talk/text and 120GB of data (so 10GB/month). Not a bad deal: I only say this because $15/month for all this is cheaper than my $17/month for this app ($6/month just for the phone and $20 for 1000 credit).

    My main thing is that this and all the other “free” phone numbers aren’t free.
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    Developer Response

    Sorry for the issue. Would you please send us more information through the feedback via TalkU-More- Help & About Us- Feedback? Our support team will analyze your problem efficiently based on your provided information.
  • Scam!!!!! Fraud!!!!! Scam!!!! Stay Away!!!!

    I just discovered this is one of the biggest scam in Apple Store!!!!!
    You are charged when receiving calls from USA numbers to your USA Number!!!!
    You are charged when making calls to USA numbers from your USA number!!!
    Also there is no support, conveniently so you can’t report fraudulent charges!!!!!
    PS: all those 5 ratings reviews are FAKE!!!!!
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  • Some issues

    This is a great app there is one thing that get annoying. They are continually threatening to take the phone number I chose away because I do t use it all of the time. But when I do use it they still want to take it away. Please just let people keep their numbers use it goes unused for months.

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