Leave a Review Charnwood Live Fire
Hopeless
As others have said doesn’t work properly. After scanning tag places fire image in a different position. Trying to move around to place it properly flips it on its front or back or it ends up floating in the air like the Tardis. Can’t see mantlepiece with fire in it as too close backing away makes fire a lot smaller in relation to mantlepiece and disappears altogether.Show lessCosy P
Terrible
Utterly useless app. When you use the tag at the back of the catalogue the digital render of the fireplace doesn’t align with it, so the fireplace floats randomly on your screen. The render of the fireplace is also very poor quality.samwalski
Hopeless
Similar to others, tag link fails (but it is available if you search). I printed it landscape A4, no idea if that’s correct as it’s not specified anywhere. However, even with this the stove I wanted to show wasn’t listed so I picked another just to get a gauge of something similar in my fireplace. It’s still useless, seemingly at random the stove flips to be face down and when it’s correctly orientated it levitates in mid air and offset to the left of the tag. If you try and step back to get a wider angle view (so your screen isn’t fully filled with the stove) then it loses the tag reference and the stove vanishes. Utterly hopeless.Show lessFubar888
Terrible!
Probably the worst designed app on the planet, so pointlessly complicated. Do better Charnwood!SharksAreGreat
App is useless
Does not work, unstable, doesn’t allow you to view in place because it’s too big on your phone and when you walk away the render disappears. Just caused frustration, maybe you need a tablet for it to actually work?Cm67889
Great Idea but....
Installed the app, but the first thing it tells you to do is install “ a tag” whatever that is. However I followed the link to do that, and the web page couldn’t be found. End of app usage.....shame......Beijingjim
Useless, out of date, seemingly unsupported
TL;DR - don’t bother; the poor result isn’t worth the hassle of trying to make it work
I downloaded the app and the first thing it asked for was the ‘tag’. It gave a link on the website which is now 404. Searching the website was fruitless. After googling for it, I realised it’s in the brochure. D’oh!
So I put the tag in the fireplace where we wanted the stove and tried to choose our desired stove; but it’s not in the app as it doesn’t seem to have been updated for several years. So we chose an older option and it displayed it in nice 3D, but in mid-air a couple of feet to the left of where we wanted. So I had to guess where to place the tag to make it appear in the right place. But it didn’t like that and decided to display the stove face down on the floor.
To add insult to injury, half the menus display incorrectly (‘Cancel’ is just ‘Ca’) or aren’t accessible on an iPhone X.
I just gave up and uninstalled it. I would give it zero stars if possible.Show lessYorkshireJumbo
Doesn’t work.
Impossible to make it work.fedupofshitservice
Thanks for the update
The last update has resolved some of the issues and the app now works really well as it did before.gdrog
Really useful app
Great way to visualise stove in fireplace. Works really well on ipad air.ec897
