Ruined a good thing
Why did you ruin the app by requiring location services to be on in order to enter a work order? The app in now useless to me as I will not be giving you my location. The work order is for a building I work at. It doesn’t matter where I am.
Glitches, bugs, and slow
When trying to open a service ticket , app crashes and refreshes to main screen of app.
A joke
This App never works. I’ve not been able to login in for months. This company is a joke. I’m forced to use their service which I don’t want to. Anytime you call they can’t resolve anything. Can’t wait till the day I never have to deal with them.
Terrible, Not user friendly at all
The full website is much better than the App. The APPs entire interface is bad. Where is quick view? Why is it so hard to look at work orders? Please reformat all pages of this APP.
A service providers nightmare
SC charges contractors whose customers utilize this app. It’s a nightmare to use and prevents you from submitting an invoice the day work was completed. If location does not confirm work same day, you are forced to date your invoice invoice the day of confirmation or auto escalates. This system makes paperwork triple as techs have to write up invoice, then check out on app and then office has to input invoice. A real nightmare!
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App Crashes
When you go into the description dialogue box the app closes.
JUNK
Absolutely Junk
Constant issues
Constant issues with the app, new updates rolled out create new issues. I use it daily and waste tons of time trying to get things to load when submitting work orders.
Picture loading
Since the latest update I have been experiencing the following issues.
1. Taking too long to load pictures.
2. App crashes when using camera outside of app.
3. Huge battery drain on phone.
1. Taking too long to load pictures.
2. App crashes when using camera outside of app.
3. Huge battery drain on phone.
Unable to upload pictures
The whole point of the app is to be able to upload pictures when I create a work order. Not only can I NOT upload pictures but I can’t create a work order because I can’t get pass the “upload pictures” section when creating a work order. Useless. Also it worked before a previous update. Most recent update did not fix.
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