Log in
Why am I being asked to log in almost every time work orders are opened through the “view work order” link in emailed work order notifications, and almost every time I open the app manually? I have to quit the app and try again, it usually works the second time. Wait times have increased quite a bit in this and the provider app as well. I spend more time fumbling with SC than the time it takes me to complete most of the repairs I am tasked to do.
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The future of WOs
Unbelievable that this is the future of Work Orders. This app won’t even let you login continuously.
Joke
This app is a joke
Remember Login - No longer available?
iPhone user, remember login no longer available makes it harder to use on the go, and harder to answer items while away.
Terrible platform. Our company. We’ve lost thousands and thousands of dollars
You’d be better off not associating with this platform, If you’re a owner operator business person. If you are a corporate employee and like playing on the computer punching buttons, and don’t mind taking a five minute job and turning it into a five hour job, this is perfect for you.
Junk!
Junk! Slow and half the time it doesn’t work! Divisions maintenance group uses it and them as a company is a joke.
SMH
Sad. Just sad.
Unsupported URL error code NOT RESOLVED!
Hi, I see in your version history you said the “unsupported URL” error code is fixed. It indeed is not... various managers at my company are still having the same issue despite deleting and reinstalling the app.
Please fix this!!!!
Other than this issue, this app is generally awesome! So nice to have these tools at our hands to get on the spot support as needed to run our store.
Please fix this!!!!
Other than this issue, this app is generally awesome! So nice to have these tools at our hands to get on the spot support as needed to run our store.
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This APP is Horrible & SC entire system is worth $0
Still needs BIG BIG improvements. It would be great if as owners we can do everything on this app as we are doing on our PC. For now this app is waist off time for higher up personnel in our company. PC still needed.
Also Service Channel system is not for daily Check In/Out of employee that do work at the same location 365 days per year. Service Channel will SWOMP YOU with 365 Work Orders codes/numbers per year for your employee to enter each day. It’s a complete JOKE!!!!!! YES that employee that works in the same location every single day needs to waist his time entering different WO# each day. Plus when your using a phone from that location it will take you 2-3 min to Check In/Out going through all the stupid promos etc...... NO THANKS SC
Also Service Channel system is not for daily Check In/Out of employee that do work at the same location 365 days per year. Service Channel will SWOMP YOU with 365 Work Orders codes/numbers per year for your employee to enter each day. It’s a complete JOKE!!!!!! YES that employee that works in the same location every single day needs to waist his time entering different WO# each day. Plus when your using a phone from that location it will take you 2-3 min to Check In/Out going through all the stupid promos etc...... NO THANKS SC
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Bad update?
I use this app on nearly a daily basis/ multiple time a day. Today when I get partially through entering a new work order I keep getting an error message reading “ no issue list is available, please load it through issue list converter.”
These are generally open ended items that I hit “next” for when it says: “other-describe problem in detail.” Then on the next page I do just that for our maintenance dispatch manager. Now it won’t let me past the error message and renders this app absolutely useless to me in the field. Please fix what was formerly (as of yesterday) not broken...
These are generally open ended items that I hit “next” for when it says: “other-describe problem in detail.” Then on the next page I do just that for our maintenance dispatch manager. Now it won’t let me past the error message and renders this app absolutely useless to me in the field. Please fix what was formerly (as of yesterday) not broken...
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