The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app:
• View and update your personal details, including study.
• Report your employment income.
• View and update your family income estimate and payment choices.
• Check your payments.
• Upload documents to Centrelink.
• View your Child Care Subsidy details.
• Apply for or repay an advance payment.
• Track the progress of most online claims.
• View your Centrelink letters.
• Manage your Energy Bill Relief consent.
• View and manage your Centrelink appointments by adding reminders to your personal calendar.
• View digital copies of your Centrelink concession or health care cards.
If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard.
To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it.
If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink
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What's New in Express Plus Centrelink
5.29.0
December 6, 2024
To provide an improved experience, this update includes enhancements to:
- Child Care Subsidy enrolment
- Payment destination
One of the worst things about this app is that you can only use it with ONE device! If you try to login to the app from say an iPad after previously using it on your iPhone the registration for the iPhone is lost and you can no longer use it from that device without reregistering it (and thereby deregistering the iPad). This happens even if you have logged out of the app from the other device.
This is insane! You can use the MyGov app with multiple devices, why not Centrelink Express Plus? You login to this app using your MyGov credentials just like you do with the MyGov app, so why is this app limited to only one device? And why is this information not documented anywhere?
It's 2024, most people have more than one device and it's way overdue that Centrelink Express Plus recognised this fact and can be used on multiple devices.