not good
this app used to be good but something happened. i’ve removed and added back with no success. when selecting toppings it forces option you didn’t select and causes you to do everything twice to get it right. the title bar intersects half the screen. it’s just a bad update or poor maintenance. i despise using it. also there is no option to freeform instructions like “do not cut”
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App needs serious help
Love Pizza Luce. The UI with their app to make a simple order is terrible and impossible quite frankly.
Doesn’t work on safari
For anyone on an apple phone this app will not work since it’s a webview app and iPhones use safari for this type of app and the css is broken for safari. I am forced to order using chrome web app on my phone instead of using the app which would be much more convenient. It has been this way for many months I was hoping a simple css fix would have been fixed by now. Basically the header floats when it shouldn’t and the bottom buttons get hidden so its not possible to order on safari.
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Unable to find the ‘add to cart’ option
Worst design ever. Why not make it simple for everyone and put a simple button to click for add to cart than the floating button. I selected my pizza and toppings and changed but couldn’t find ‘add to cart’ I tried in both iPhone and Android and it was not there. I tried on the laptop and it floats. Fire your product manager and VP of product for poor customer experience and usability. Build better app and website for ordering and make customer job easier
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App Needs Autofill and Needs to Save address
The lack of autofill in any of the text fields is very tedious. On top of that if you enter in your credit card information wrong, the text box grays out and you can just simply edit the wrong digit. You have to exit the whole window and start again. I have created an account to try and avoid all of this but no matter how many times I try to save my address and payment information, it’s never there the next time I log in and try to use it. The warning about auto fill potentially not working “in my browser” is just confusing when I’m in the app itself?
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Broken
Broken app. Does anyone care? Do you not want us to order food from your restaurants? It seems like it.
Poor app experience
I love the food! They have a creative menu and speedy delivery. The app however? Glitchy, slow, and not intuitive. It’s honestly a miracle I ever get through an order using their app. I have recently changed to using the website instead of the app and have found a more more user friendly experience. I do not recommend the app unless you are a gluten for punishment, in which case app away!
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Glitching in July
Usually this app runs like a dream. When selecting toppings to edit, it will select the wrong thing. Then once you have it personalized there is no way to.
Salute to Major Pain
This app has on multiple occasions deterred me from fulfilling a craving for Pizza Luce pizza. The navigation is almost unmanageable. When receiving promotional mailers, the codes never work. Great healthy eating initiative feature! How about adding a screen time limit limiter and triple down? I hope the next version just has the screen blank out so you can’t do anything. It would be a slight change from where things are now. Keep it up! Do you offer Brawndo yet? It has electrolytes.
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The app is literally broken.
I love Pizza Luce but this app has not been updated in years, maybe a decade. It just seems lazy at this point.
