Over charging once you get in the car.
I had a driver try to charge me more than the double the price that was on the app fare. Claiming it was an error. Unfortunately he thought I was responsible
Car was too old
Car was too old
He shook
He was on his phone talking all time
He shook
He was on his phone talking all time
Not good for patients picking up
Very bad service no manners how to work with patients
Pick ups are not according to schedule
Dispatchers are too bad not providing good service
Terrible car service
No ethics to work with patients
Don’t take this service if u have patient
Pick ups are not according to schedule
Dispatchers are too bad not providing good service
Terrible car service
No ethics to work with patients
Don’t take this service if u have patient
Null?
It says null every time I put in my location and takes forever “locating/finding a driver”…
App isn’t working
The App is always saying not connected to the server.
Inconsistent
For the most part the App works fine. The issues are with the service and inconsistencies. Sometimes the App lets you know the car is coming & here. Other times it doesn’t and the car leaves without letting you know. If you schedule a ride the car comes 20+ minutes before the time. If or when it leaves there is no guarantee they have called dispatch to let them know to send another car. If they don’t there sometimes there are no cars available so you can be late. 3 stars for that, 5+ for most of the drivers.
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NEATO!
I use "Rainbow" all the time. But I'd always call for a car on the phone. I had NO idea they have an app now, and that's just great! An already easy process has now been made even better! No matter where I am, I get picked-up in three or four minutes. Yes, they're THAT fast! 😀👍🏻 Super courteous & professional dispatchers & drivers, big clean safe & comfortable cars, you can't go wrong with "Rainbow"! I wish them all the success in the world with their new app, and I highly recommend people use their services!
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Excellent service
reliable an safe transportation, Clean vehicles and great customer service from the dispatchers
