Unified Practice - EHR for TCM

Dear Clinic, We are constantly looking for ways to improve our products and at the same time to offer you the best experience possible when managing your patients’ appointments, forms or charts. This update focuses on enhancing the stability and performance of the app for a smoother workflow. Key Improvements - Handcraft Health: A pop-up message has been added to notify you in advance about screen rotation before accessing the prescriptions webpage. - Appointment screen: A confirmation pop-up message now appears when updating the recurring settings of a repeating appointment. Resolved Issues - Handcraft Health: The Export CSV button now functions correctly, allowing you to seamlessly export reports. - Handcraft Health: An issue on the Intake screen that prevented signing any chart with open HH prescriptions without completion has been resolved. We greatly value your feedback. If you have any suggestions or encounter any issues, please reach out to us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are constantly looking for ways to improve our products and at the same time to offer you the best experience possible when managing your patients’ appointments, forms or charts. This update focuses on enhancing the stability and performance of the app for a smoother workflow. Key Improvements - Handcraft Health: A pop-up message has been added to notify you in advance about screen rotation before accessing the prescriptions webpage. - Appointment screen: A confirmation pop-up message now appears when updating the recurring settings of a repeating appointment. Resolved Issues - Handcraft Health: The Export CSV button now functions correctly, allowing you to seamlessly export reports. - Handcraft Health: An issue on the Intake screen that prevented signing any chart with open HH prescriptions without completion has been resolved. We greatly value your feedback. If you have any suggestions or encounter any issues, please reach out to us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are constantly looking for ways to improve our products and at the same time to offer you the best experience possible when managing your patients’ appointments, forms or charts. This update focuses on enhancing the stability and performance of the app for a smoother workflow. Key Improvements - Handcraft Health: A pop-up message has been added to notify you in advance about screen rotation before accessing the prescriptions webpage. - Appointment screen: A confirmation pop-up message now appears when updating the recurring settings of a repeating appointment. Resolved Issues - Handcraft Health: The Export CSV button now functions correctly, allowing you to seamlessly export reports. - Handcraft Health: An issue on the Intake screen that prevented signing any chart with open HH prescriptions without completion has been resolved. We greatly value your feedback. If you have any suggestions or encounter any issues, please reach out to us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are thrilled to announce a new update for our iPad EHR app, featuring time-saving improvements and fixes that will enhance your practice management experience. Here's what you can expect in the latest version: New Features • eRx Recipes and Orders with Handcraft Health: UI improvements. As always, we appreciate your feedback. If you have any suggestions or encounter any issues, please don't hesitate to contact us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are thrilled to announce a new update for our iPad EHR app, featuring time-saving improvements and fixes that will enhance your practice management experience. Here's what you can expect in the latest version: New Features • eRx Recipes and Orders with Handcraft Health: Effortlessly prescribe and order herbs and formulas with our new provider. • Remember Username: You now have the option to remember the username and only enter the password at login. Resolved Issues • Login Issues: In some rare instances, you may no longer encounter errors upon logging in. As always, we appreciate your feedback. If you have any suggestions or encounter any issues, please don't hesitate to contact us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are thrilled to announce a new update for our iPad EHR app, featuring time-saving improvements and fixes that will enhance your practice management experience. Here's what you can expect in the latest version: New Features • Share Intake PDF with patients via Chat: We have added a new shortcut button to the "More" menu of a patient's chart, which allows you to share the SOAP notes PDF directly with the patient via chat, saving you time. Instead of downloading and sharing the PDF manually, you can now do it with a single tap. Additionally, we will prompt you to invite patients who do not have a Patient Portal account to create one. Resolved Issues • Acu Rx Notes: The thumbnails will no longer overlap with the text, clearly displaying the points, as intended. • Unsigned Charts: The charts from the "Visits in Progress" section are now accessible without any issues, as intended. As always, we appreciate your feedback. If you have any suggestions or encounter any issues, please don't hesitate to contact us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are thrilled to announce a new update for our iPad EHR app, with improvements and fixes that will enhance your practice management experience. Here’s what you can expect in the latest version: New Features • Automatic calendar refresh: The app now triggers an auto-refresh of events and availabilities when opened from the background with the calendar view displayed. This means you will always have up-to-date information at your fingertips. Resolved Issues • Filters sidebar: Collapsing the filters sidebar while viewing a past date range will no longer cause the date button to display the current month and year instead of the displayed date range. • Appointment details: The “Waive fee” toggle will now be set to ON for appointments with waived fees, and the credit card field will no longer appear as mandatory if a card is not required, improving the usability of the appointment details screen. • Adding a new card: The form to add a new card will now expand to accommodate any errors in the input fields. • Team Chat button: The Team Chat button will now be visible for multi-practitioner clinics with only one active practitioner and multiple front desk users, as intended. • Team Chat member selection: Front desk users will now be displayed in the Team Chat member selection screen for multi-practitioner clinics on the Premium Plan, as intended. As always, we appreciate your feedback. If you have any suggestions or encounter any issues, please don’t hesitate to contact us. Pleasant update, Your Unified Practice Team

Dear Clinic, We are constantly looking for ways to improve our products and at the same time to offer you the best experience possible when managing your patients’ appointments, forms, or charts. In the current update, we have added the possibility to permanently delete any sent message or file in the Chat interface, enhancing security for confidential information. New Features • You can now use the Delete Message feature to permanently delete any sent messages or files through the Chat interface Resolved Issues • Fixed an UI issue in the Acu Rx section of a chart in which all sets of needles were displayed in one long paragraph, making it difficult to view Pleasant update, Your Unified Practice Team

Dear Clinic, We are thrilled to announce that this new update enables you to maintain seamless communication and file sharing with your patients throughout your workday. We introduced this feature to our iPad app in our ongoing commitment to improve our products and offer you the best possible experience in managing your patients’ appointments. As you rely heavily on the iPad app in your daily practice, this update makes it even more convenient for you to stay connected and provide prompt care to your patients. This update also addresses several issues and incorporates improvements to the app's stability and performance. New Features • The Chat functionality has been introduced, enabling you to effortlessly send messages or documents to your patients during your day-to-day work on the iPad app Resolved Issues • Fixed an UI issue that occurred in the Physical Exam section of a chart, where the "Done" button in the duration pop-up was misaligned, leading users to unintentionally scroll through the duration choices rather than save their selection and close the pop-up • Fixed an UI issue that occurred when attempting to delete the Subjective section of a chart through a leftward swipe gesture • Fixed an issue where clinics reported an issue with Acu Rx notes not appearing on the iPad app after being added via the web platform, specifically when prior photos were already present in the Acu Rx section of the chart • Fixed an UI issue that occurred when attempting to insert free text under any acupuncture point or part of a physical exam, causing the window to briefly flash open before disappearing Pleasant update, Your Unified Practice Team

Dear Clinic, We are constantly looking for ways to improve our products and at the same time to offer you the best experience possible when managing your patients’ appointments, forms or charts. In the current update, we have changed the flow of editing a patient’s email address, fixed several issues, improved the stability and boosted the performance of the app. New Features •A patient’s email address can no longer be edited from the Patient List screen if he has an active Patient Portal account linked to that email. In this case , the email address field is read-only and only the patient can edit it from his Patient Portal account, within the My Profile page. Resolved Issues • Fixed an issue where clinics reported that the Save button was not working when adding a new card on a Sphere account • Fixed an UI issue with the cancellation fee amount being displayed without the decimals • Fixed an issue with the HPI notes not being copied from one chart to another, when using the Copy Chart notes feature • Fixed an issue where clinics reported that they were not able to scroll down and access the CPT Fee Schedule section inside the Intake screen • Fixed an issue where clinics reported that they can no longer print the Herbs Rx labels or details • Fixed an issue where clinics reported that they were not able to find their patients while searching by name inside the Patient List screen on clinic staff accounts Pleasant update, Your Unified Practice Team