Don’t trust
Fails at pmt gateway author
Scam don’t get
Not working/No customer service
The app support does not work. The email address provided is not valid.
I’m concerned because there’s no way to contact customer service, even after entering personal information in the app, and some users are speculating in the reviews that this app is a scam.
Please provide another form of contact or notify users if you are no longer maintaining this platform.
Don’t think this app works anymore
This seems like a scam!
Poor customer service
How can I change the size of my crop?
Buggy
Response from developer
Hey there! We're updating our website (and FAQs) so it's down for about a week. Just email us directly at hello@8x10.co - What's the issue with using the signature feature?
Never works
Response from developer
Hey Beachside Betty - You can post as many pieces as you'd like at a time. It creates a collection homepage - so your fans can pick from all your work! We're not seeing any platform wide issues. Sales are posting daily. Email us at hello@8x10.co so we can help with whatever issue you're seeing?!
Sad
Not Working
Now fast forward:
I can’t login without getting suspicious login alert. Even when I bypass that stage, it logs me in, but doesn’t keep me logged in. Once I close out of the page I’m logged out. I can’t create a signature or upload anything under my username.
Response from developer
Hi Sarah - Any login is directly through Instagram, which does sometimes double check verification for their own safety protocols. Just email me at hello@8x10.co and I can ensure you're up and running. We're not seeing any sign up issues/log in platform wide. Maybe these issues from 2019 were resolved?
Crashing
Great intro to fine art selling!
Downside though, you can only sell 1 image at a time. Would love to see an update eventually where i can sell a few at a time. Also, would love to see more size options and maybe different framing options in the future. *food for thought*. Otherwise, so far so good! :-)
Response from developer
H there Sessy - Wanted to touch base. We now offer multiple sizes for your fans. AND you can sell multiple pieces at once! Would love you to see the latest improvements.
Uploading
Response from developer
It's been fixed - thanks for letting us know. The current version is live in the store and the signature is working! Always let us know at help@8x10.co if there's a bug - so we can fix it right away. On iTunes we might not see it! thx...
Doesn’t show all my pics
Response from developer
Hi @mmurillophoto - UPDATE: We've now added the Apple app 'Files' so you can select photos from any timeframe, app or size! It's been fixed - thanks for letting us know.
Blocked
Response from developer
If you have a previous existing Stripe.com account you must use a unique email for the Stripe.com sign up in 8x10. It creates a new stripe.com account. All will work then!
