What happened and why?
This app used to be a simple thing. You arrive at the shipper. You submit your time of arrival; done. Sometimes it submitted your time of arrival automatically.
Now they’ve added more entries so that it is no longer simple. I don’t even understand what it’s asking. I keep failing to complete the forms in this app the way they want them completed because they confuse me with their wording.
This is what it’s like now. You arrive at the shipper. You have to make contact with the agent saying you’ve arrived. If a broker is involved, you have to contact them, too, saying you’ve arrived. You have to do what you do with your Elog; understandable. Then you have to pull out this Landstar app and somehow fill out all the forms. Half the loads that want to use tracking want to use MacroPoint, or some new app that requires you to sign your credentials to. So you have to pull out that app, too. All the while the shipper is standing there waiting for you to finish. I find myself having to apologize for the time I’m ignoring them while I have my nose in these apps.
Now they’ve added more entries so that it is no longer simple. I don’t even understand what it’s asking. I keep failing to complete the forms in this app the way they want them completed because they confuse me with their wording.
This is what it’s like now. You arrive at the shipper. You have to make contact with the agent saying you’ve arrived. If a broker is involved, you have to contact them, too, saying you’ve arrived. You have to do what you do with your Elog; understandable. Then you have to pull out this Landstar app and somehow fill out all the forms. Half the loads that want to use tracking want to use MacroPoint, or some new app that requires you to sign your credentials to. So you have to pull out that app, too. All the while the shipper is standing there waiting for you to finish. I find myself having to apologize for the time I’m ignoring them while I have my nose in these apps.
Show less
