Spam notifications
The app has settings to control which notifications you receive. This is great! It even says: “we don’t spam you with needless messages” yet guess what they do? They spam you with notifications that are not related to what you have enabled. For example I only have “when I receive a new reward” enabled and get solicitations to order meals, holidays, and store openings. I’ve contacted “Thanx” (the developer of the app) and they are clueless and just tell me to disable the notifications all together in my iOS settings rather then fix the preferences in their own app. This is sad. They need to take accountability and fix it.
Edit: the copy/pasted developer response is not useful. As mentioned in my original review, I’ve already contacted Thanx support and they have not been helpful.
Update: it’s now been 5 months and support said that the development team has not, and will not fix it. If that’s the case, then the app shouldn’t say “we don’t spam you with needless notifications” when that is exactly what it’s doing.
Edit: the copy/pasted developer response is not useful. As mentioned in my original review, I’ve already contacted Thanx support and they have not been helpful.
Update: it’s now been 5 months and support said that the development team has not, and will not fix it. If that’s the case, then the app shouldn’t say “we don’t spam you with needless notifications” when that is exactly what it’s doing.
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Response from developer
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at mobyskabob@thanx.com.
