Great costomer service
I bought 3 books, and I found one ePub can’t read on my iPhone. So I switch to a browser on my Mac but it turns out I can’t read any books on any browsers ( safari and chrome ).
Then I reach out to the customer service via fb and they reply me quite fast and help me solve the iPhone problem ( now I’m waiting for them to solve my browser problem too )
Anyway I’d say the application itself might not be the best but they have a very good customer Survice team so I’m pretty sure they could be better :-)
I’ll give 5 stars later if I feel the app is improved
Worth to try !! A book price is cheaper than a cup of Starbucks coffee anyway
Then I reach out to the customer service via fb and they reply me quite fast and help me solve the iPhone problem ( now I’m waiting for them to solve my browser problem too )
Anyway I’d say the application itself might not be the best but they have a very good customer Survice team so I’m pretty sure they could be better :-)
I’ll give 5 stars later if I feel the app is improved
Worth to try !! A book price is cheaper than a cup of Starbucks coffee anyway
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