Horrible app... just like their support.
These guys are completely incompetent and make a terrible product. Read the other reviews! Mine was dead on arrival. After sending in the confirmed DOA unit, two months of constantly begging for a replacement, and finally offering to go to court because they basically stole my ~$200, I got a refund. Zach Kenny, their "support" rep should be fired. I think he spends most of this day licking the window and eating chocolate soft serve out of the toilet. DONT BUY!
Show less
Waste of time
The device, app and support are all complete rubbish don’t waste your time !
Inaccurate sensor
I have been using this device for four years. In my experience, there are some good and bad things.
Pros: 1- VOC sensor very helpful.
2- the light representative of the AQI simple to Observe even in the distance.
Cons:1- pm2.5 sensor not accurate at all( not even near the correct value).
2- temperature and humidity sensors reported a precise result when you switch it on, but after a while, the results start to shift from the correct value.
3- the app needs to be improved, especially the history page.
Pros: 1- VOC sensor very helpful.
2- the light representative of the AQI simple to Observe even in the distance.
Cons:1- pm2.5 sensor not accurate at all( not even near the correct value).
2- temperature and humidity sensors reported a precise result when you switch it on, but after a while, the results start to shift from the correct value.
3- the app needs to be improved, especially the history page.
Show less
Totally different from android
The android app lets me drill down by the minute by category. The iPhone app lets me view trends. I don’t understand why the functionality is so different.
Very poor app for expensive product
Product seems ok but the app is flaky, the time randomly changes, and the figures displayed don’t update correctly when you select different attributes
Makes the whole product pretty much worthless as the only way to get the data is via the app or website
Makes the whole product pretty much worthless as the only way to get the data is via the app or website
Good idea, poor implementation
The app layout is well-designed and the user interface makes sense. Unfortunately, this app is extremely buggy, almost to the point of being unusable. The main screen frequently shows incorrect info (like, you will see the wrong units on a number) or info that lags behind what is shown on the graph for the latest measurements. When you switch screens to the graphs, it defaults to the hour view. It would be nice if it went to the minutes view because that is usually what I want to check. Also it does not update automatically as new data comes in. You have to go back to the main screen to force an update and then switch back to the graph to see new data.
Show less
It really works!!
Definitely helpful to know the quality of the air your breathing.
Good summary
Gives a good summary of my air. Since I have two units it would be helpful if the name assigned to the unit would appear on the main page. As it is now I must go into settings to discover which unit’s measurements I’m looking at.
Colour scheme is bad
The app used to be pretty good and the latest UI update is ok except the colours. I just hate even opening it up now to even look. Please give us the option for the old colours.
Needs improvement
I’m a new user and the hardware is good but the software needs work. App uses poorly contrasting colours meaning results aren't clear. Light grey text on a white background just doesn't work. Live readings should immediately stand out, they don't, they need to be dark and in bold. The app often doesn't update properly and I need to go to another screen before returning to the original screen to see the new data. The graphs are compressed vertically making it difficult to find where there have been events. However I do like that big events are shown in orange, that does stand out. This version of the app is very new and I hope improvements can, and will, be made.
Show less
