Poor software and customer support
The hardware is ok, but the app doesn’t sync very well. The company doesn’t seem to care about the app and supporting it as updates come in once in a year or so.
Customer support is nonsense, it takes them a week to respond with something trivial.
Customer support is nonsense, it takes them a week to respond with something trivial.
Bad long term support - don’t buy
Devices less then 4 years old no longer supported by awair app - just adding to the ewaste problem
Great device
I’m really happy with my Awair element.
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
The app, notifications and Home Screen widgets work as expected on iOS. A good way to monitor your air quality.
One suggestion is, allow for decimal places when displaying temperature in the iOS widget. I assume most of your customers use Fahrenheit, so decimal places wouldn’t be that important. But if someone who has their device set to Celsius , having it round up from 24.5 to 25 in the widget is annoying.
Also I would have liked to buy your business product with sound DB monitoring. Living in an urban area with construction and noise pollution it would be great to get a notification to shut your window. Or with automation, close a smart window 🙃
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