Screen size not supported
New version of this app does not allow me to use on my tablet and phone. Please solve this issues with screen size not supported.
iPhone not supported.
I don’t really care about hardware when it comes to mixers. I can make anything sound great. Now, it’s all about the software and how easy it is to use. I work with a few local bands that don’t/can’t have a regular sound guy, so ease of use for them is more important than me. I can’t even begin to recommend anything from Presonus as I can’t access the mixer on my phone, and as others have said the iPad mini doesn’t work either. I can understand the phone not being compatible, it should be though, but an iPad mini? I have a feeling my review will stay at 1 star.
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Don’t say iPhone compatible if not iPhone compatible
The latest version of this app says it is compatible with my iPhone. I installed it looking forward to using some limited functionality as soon as I connect it says that my device is not supported. If you’re not gonna support iPhone, don’t say you support iPhone. The previous versions did not say they supported iPhone and you had to have an iPad in order to use them. Tech support answer is don’t use an iPhone. that is the most ridiculous answer that they could give. Lazy. Unhelpful. Incompetent. Somebody should lose their job over this level of stupidity.
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App no longer supports “small screens “
This app update literally makes my studiolive mixers with an S (I have multiple) completely useless because it no longer works on phone or iPad mini. What a horrible stupid update. I don’t own a large iPad. Now I have $2000 paperweight in my studiolive 32R. Thanks for nothing Presonus. It’s been weeks and still no fix. Horrible support. They don’t care.
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Screen Size Not Supported
Switched to iPhone and the app is totally not supported. Says screen size not supported. Any adjustments to text and zoom doesn’t work. Please fix asap, because our control booth for media is small so it’s extremely difficult to adjust in the middle of service when the gremlins start coming through.
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iPad Mini Gen 6
My UC Surface app started with the craziness of the mixer control size not supported. I have the smallest text size nothing is zoomed. This app is so needed to be working for my church sound as our board sliders are not working. What did y’all do to the app, used to work perfectly. Please find/create a fix so we can use this app again.
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Resolved: Remote not supported with this screen size?
Remote not supported with this screen size? Resolved : Ok!! After restoring the default display area on my iPad Pro, the UC Surface mixer appeared again! On my iphone 11 it doesn't work.
Stupid
Very clumsy. Too many things on the page at once, and too difficult to return to the mix page. Things that are related are not grouped together. Silly images for the effects, but no way to put a useful image on each channel.
Rotary controls on a touch screen are stupid. Sliders are much more comfortable and useful. Whoever wrote this app has never run a sound system, that’s all I can say.
Rotary controls on a touch screen are stupid. Sliders are much more comfortable and useful. Whoever wrote this app has never run a sound system, that’s all I can say.
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Amazing workflow
I won’t update my iPad for fear of losing functionality of this Brilliant app. I still use 2 rm16ai’s with an avb at my studio. This app has been a complete pleasure over the last 4 years. You allowed me to instantly switch to any settings I want for any scenario at the press of a button. You best believe I will keep my FireWire rig going. And there are many just like me that invested thousands into Presonus that are doing the same. Keeping their FireWire alive no matter what it takes. Do us OG’s a solid and keep the updates flowin! We still want to use our killer Presonus gear!
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Best mixer app
I’ve used them all and this is the fastest and most intuitive app of any mixer. The permissions are great and really make it easy to avoid confusion. A++++!
