Social Deal User Reviews

Top reviews

Excellent deals

I use social deal to try out new restaurants and businesses. I find the customer service very friendly and helpful. Highly recommend!

Very good deals

I enjoy getting to know restaurants, parcs, cafes, beauty centers by using Social Deals. It is easy, a good deal, good service on one occasion that I couldnโ€™t get an appointment in time, I got my money back the next day. Easy to make reservations. So yes, happy with this app!

geweldig

top app!

Response from developer

Hi, wat fijn om te horen dat je zo tevreden bent met Social Deal! Je geeft ons 4 sterren, bijna een perfecte score. Zou je kunnen laten weten hoe we van jouw 4 sterren, 5 sterren kunnen maken? Dit kan via de klantenservice (088 205 05 05 of klantenservice@socialdeal.nl) We staan namelijk altijd open voor suggesties. Groet, Femke

Easy to use

Love it! Loads of great deals and easy to use too!

Worst customer service

The company is all about looting money from customers. The customer service is rude and doesn't address the problem . Once you pay, there's no option of refund.

Response from developer

Hi, i'm sorry to hear that you have this feeling about our customer service. I would like to ask you to contact us via email (service@socialdeal.nl) to send your complaint. We are happy to help you. Kind regards, Tessa

Would be great if they had any sort of customer service

Back in early July I purchased tickets for Juliana Toren via Social Deal app. Arrive at the park to find out the tickets with bar codes that were in the app were not accepted. Tried to email them to the staff member at the park who was trying to assist us, could not email them.
Wound up paying full price at the park to get in as we were not going to turn around and take the kids home.
Contacted their customer service on multiple occasions with proof of purchase of the new tickets at the park and requested a refund to my PayPal. Never had a response except to ask what is my email address. I responded but did not receive any kind of email or info from them. Contacted them via PayPal 3 times and still no response. I have opened a dispute with PayPal.
Will never use this app again. If I didnโ€™t have an open issue I would have already deleted it from my phone.
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Super!!

Wat een goede app! Leuke deals, en niet alleen voor uiteten maar ook andere activiteiten waar ik interesse in heb, bv een heerlijke dag sauna/massage :) Verder zo met de deals!

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