Leave a Review Microsoft SwiftKey AI Keyboard
Used to be amazing
I love using this keyboard way more than the phone default one but in recent times it glitches constantly. They are always updating it where they fix one issue but create a new one in the process. Currently the keyboard glitches about every 10 seconds and loses whatever it was doing. There's no way to report faults so you just have to wait for them to discover the new fault and fix it and wait to see what the next fault isShow lessIngrid099876553
Developer Response
Hello Ingrid! Sorry for the trouble. To help with the SwiftKey issue, please provide your iPhone model and iOS OS version. Please try these steps: Enable Backup & Sync from settings and reinstall SwiftKey, restart your phone, log into your account. Let us know if this fixes the problem. Thanks for using SwiftKey!iPad version keeps crashing/closing
I have the latest version installed, but my iPad keeps closing the keyboard and showing the standard keyboard mid swipe. Can’t even get through a small sentence, very frustrating. This happens on all apps. I am a long time user and this seems to be recent, but I am so sick of it. If the built in Apple version could swipe in full width view, I would switch to it permanently. I literally get 5seconds and it closes and the standard apple keyboard appears. Even if I am not typing, just having the keyboard show, 5seconds later it closes. It is unusable. I removed all other keyboards and only had one listed - Swiftkey. The same problem, I do not need to do anything and it closes/crashes and a default keyboard is shown without a method to switch it back. To add to this, installing the Google’s GBoard keyboard, and it just works without an issue, even with other keyboards installed - this is a Swiftkey issue based on this alone.
Installed the new release and tried again this morning (19th Aug 2024), same issue it crashes and closes without actually doing anything (iPad Pro 11” 3rd Gen, latest IOS release). Re-enabling GBoard until it is fixed.Show lessBooBearr9091
Developer Response
Hi, we’re sorry for the inconvenience. Please reach out to our support team by visiting https://support-form.swiftkey.com, and they’ll assist you promptly. Rest assured, we’re always working to improve the app for a better experience. Thank you for your understanding!Thanks Microsoft! :) :) :) :) 🥳🥳🥳
Swiftkey now know my exact location and has access to my entire photo library. I feel really safe knowing that a company as trustworthy as Microsoft knows my exact location. I also feel great that you can scan my entire photo library whenever you feel like it. They really need to know all this information to give me a keyboard!
What a great privacy respecting company you are!!!!!!!!!!!!! °x°Show lessGui The Great
Not what it used to be
I've been using this keyboard for years and genuinely loved it. I never wanted to go back to the stock apple one. For probably about a year now I have been having issues with the keyboard and can’t get it to function properly anymore. It started when my moving background preset kept disappearing and defaulting to the base apple keyboard. I though that maybe because the background graphic was moving it was causing issues with the phone and maybe there was too much going on. I adjusted to a standard color. When I would start typing something it would work for around 30 seconds and then crash. I was stuck with the default keyboard again. Now it’s so bad that I can’t even use it. It will crash sometimes immediately before I even type. I would love to have this resolved. I don’t want to give up my favorite and most comfortable way to type.
EDIT: I got some help from their support and everything is resolved! I love this keyboard and updated my review.Show less48savage
Developer Response
Hi, we apologize for the inconvenience. To help you with this, we kindly request you to contact our support team by visiting https://support-form.swiftkey.com. Our dedicated team will address your concerns promptly. Additionally, we want to assure you that we're continuously improving our app to enhance your experience. Thank you for your understanding.What happened to the compact view?
I love SwiftKey and have used it for years. It became unstable on my iPhone and I had to stop using it for some time but it appears to be back now 🙌 One issue is that the keyboard takes up almost half the screen, I'm sure there used to be a compact mode, can we have that back pleases?!OwenSaysGo
SwiftKey: The Best Keyboard App for Mobile Devices
I absolutely love the "SwiftKey" app by Microsoft. It has revolutionized the way I type on my mobile device. The predictive text feature is incredibly accurate and helps me type faster and more accurately than any other keyboard app I've used. One of the things I really appreciate about "SwiftKey" is the level of customizability it offers. I can easily change the theme of the keyboard to match my personal style, and the option to resize and reposition the keys is a nice touch. The only thing I would change about the app is the selection of emojis. While the app offers a wide range of emojis, there are a few that I can't search for yet. I hope that future updates will expand the emoji selection even further. Overall, I highly recommend "SwiftKey" to anyone looking for a top-notch keyboard app for their mobile device. It has greatly improved my typing experience and I wouldn't use any other app.Show lessJesusSavesLives712
Fantastic but a few issues
So this keyboard is truly great and is the only one I use. However, it has a few issues now with it that need to be addressed. The first is the lack of ability to once more choose the transparency of my keys and pop-up color cannot be changed even though it "gives you these options" when making a theme (it just ignores it entirely). I can’t make any new themes that have a completely transparent or mostly transparent, it’s only the default that MS has decided which is rather frustrating and needs to be reverted.
The second is the inability to edit or delete existing themes. I used to be able to do both and I do not understand why those abilities were removed. The keyboard works great but having these functions restored would help out.
Third is the lack of emoji updates. It'd be nice to have access to the most current ones but alas, I don't.
Come on, MS, it can't be that difficult to address these things. I've lowered my rating again due to the lack of fixing these basic things. I don't want new features, I want existing ones to work and be maintained.Show lessInkyLines
Developer Response
Hello, we appreciate your feedback and apologize for any inconvenience caused by the deletion of themes. Your input is valuable, and we will forward it to our development team for potential inclusion in future updates. Should you have more suggestions or face any problems, don't hesitate to contact us. Your feedback helps us improve SwiftKey.Keyboard keeps switching as I type
Update: Followed SwiftKey's suggestion to reinstall the app and the phone. The issue went away. I changed the rating to 5 stars. But I'll be keeping an eye on if the issue comes back again.
SwiftKey team, if you still want my device details for further investigation, please share an email address with which I can share those. I'm not comfortable sharing my device details in this public review.
Original review:
Everything else is okay but the keyboard constantly keeps switching to the default one as I type. I have to manually switch it back to Swiftkey everytime. It’s infuriating.Show lessStarlord Pratt
Developer Response
Hello! Sorry for the trouble. To help with the SwiftKey issue, please provide your iPhone model and iOS OS version. Please try these steps: Enable Backup & Sync from settings and reinstall SwiftKey, restart your phone, log into your account. Let us know if this fixes the problem. Thanks for using SwiftKey!Still worse than useless
Further update. Swiftkey is infuriating. It makes the most inappropriate changes, no matter what one does to try to stop it. For example, it changes 'in' to 'on' every, single time. SwiftKey is quick but dimwitted. SwiftKey is brainless. SwiftKey is moronic. I wanted to like Swiftkey so much. I have been struggling with it for the last two years. No more. Finally, I’ve deleted it. It’s impossible to train or teach. It’s impossible to remove the absurd replacement words that Swiftkey inserts. Here’s just one, telling example. I typed ‘not’. Swiftkey immediately changed ‘not’ to ‘nifty’.Show lessRichard Mahony
Glitching back to phone default
The app glitchs back to the inbuilt keyboard constantly. Type and word and it switches. This has been going on waaayyy too long now. Plz resolve. It used to be soooo good. Also like others have said. Get rid of the Bing. No one wants it. We click it on accident.
- UPDATE. - I have installed/uninstalled many times that doesn’t help. This problem is your end. Heaps of people have the issue. Check out the reviews. I have since found another keyboard to use it as it had gotten so bad. Thanks, but no thanks!Show lessIceDilly
Developer Response
Hello! Sorry for the trouble. To help with the SwiftKey issue, please provide your iPhone model and iOS OS version. Please try these steps: Enable Backup & Sync from settings and reinstall SwiftKey, restart your phone, log into your account. Let us know if this fixes the problem. Thanks for using SwiftKey!
