Going downhill or just me?
The past year or so I’ve noticed the auto correct will just completely stop working sometimes. as in no assistance, whatsoever order predictions. Fortunately it resets when you reopen the keyboard so nbd just odd.
Lately I’ve ordered more things off my phone so I've experienced one issue that's extremely irritating. I'd be checking out and let’s say there was an issue that caused a prompt of any kind to come up. SwiftKey covers rattling 45% of my screen I’d say, bottom half obviously. Where many buttons to said prompts are located. To my knowledge there is and never has been any way to minimize this keyboard when you are done. sometimes pressing enter will do it, but I’m pretty sure that’s just some websites pushing through to the next page.
Even right now, writing this review. Is the submit button anywhere below my nickname/ID I wouldn't be able to submit.
Anyway I've had to exit apps and restart orders a few times so that's why I wrote this novel. 5 stars again when I can minimize :]
Dictation broken, Baffling UX design, hideous implementation Microsoft Copilot.
The integration of Copilot is equally poor. Just like with dictation, attempting to use Copilot takes you out of your current app and back into SwiftKey, rendering it impractical for any real-world use case.
Lastly, the overall design and integration of features like menus are baffling. Why are buttons so large that you need to scroll through them, especially when there’s ample space on the keyboard itself? This is particularly frustrating when using SwiftKey on an iPad, where the extra canvas is completely wasted.
SwiftKey was once an innovative app, but these usability issues make it feel half-baked and poorly thought out. It’s in dire need of fixes and design improvements to be a viable keyboard again.
Where is Auto Space?
Used to be amazing
Response from developer
Hello Ingrid! Sorry for the trouble. To help with the SwiftKey issue, please provide your iPhone model and iOS OS version. Please try these steps: Enable Backup & Sync from settings and reinstall SwiftKey, restart your phone, log into your account. Let us know if this fixes the problem. Thanks for using SwiftKey!
iPad version keeps crashing/closing
Installed the new release and tried again this morning (19th Aug 2024), same issue it crashes and closes without actually doing anything (iPad Pro 11” 3rd Gen, latest IOS release). Re-enabling GBoard until it is fixed.
Response from developer
Hi, we’re sorry for the inconvenience. Please reach out to our support team by visiting https://support-form.swiftkey.com, and they’ll assist you promptly. Rest assured, we’re always working to improve the app for a better experience. Thank you for your understanding!
Thanks Microsoft! :) :) :) :) 🥳🥳🥳
What a great privacy respecting company you are!!!!!!!!!!!!! °x°
Not what it used to be
EDIT: I got some help from their support and everything is resolved! I love this keyboard and updated my review.
Response from developer
Hi, we apologize for the inconvenience. To help you with this, we kindly request you to contact our support team by visiting https://support-form.swiftkey.com. Our dedicated team will address your concerns promptly. Additionally, we want to assure you that we're continuously improving our app to enhance your experience. Thank you for your understanding.
What happened to the compact view?
SwiftKey: The Best Keyboard App for Mobile Devices
Fantastic but a few issues
The second is the inability to edit or delete existing themes. I used to be able to do both and I do not understand why those abilities were removed. The keyboard works great but having these functions restored would help out.
Third is the lack of emoji updates. It'd be nice to have access to the most current ones but alas, I don't.
Come on, MS, it can't be that difficult to address these things. I've lowered my rating again due to the lack of fixing these basic things. I don't want new features, I want existing ones to work and be maintained.
Response from developer
Hello, we appreciate your feedback and apologize for any inconvenience caused by the deletion of themes. Your input is valuable, and we will forward it to our development team for potential inclusion in future updates. Should you have more suggestions or face any problems, don't hesitate to contact us. Your feedback helps us improve SwiftKey.