Leave a Review Joyous
Card info stole
After using this app my card info was stolen. I had a bad feeling when using it so I used my Cash card which allows me to limit the money on the account as well as lock the card. I keep getting notifications of failed purchases. I’m unsure if it’s this app or the company I purchased food from but either way there is a security flaw.Show lessSmoothKrimin41
Developer Response
We are not sure how can you guaranteedly say your card information was stolen from our platform. We would would really appreciate if you can show us the proof so we will rectify any security flaws in our platform and also compensate you for any loss you might have incurred. We take security of our data and as well as our customer data very seriously. We serve thousands of customers and we have built many platforms prior to this that are used by millions of users and we never had any such security complaints with the systems we built. We built our platform with security in mind from the day one. Every feature we add goes through complete security audit before we release it to customers. Security and Quality are not after thoughts in our platform. In fact we don't even store your credit card information in our platform. Your credit card information is stored in a secure payment vault outside our platform, even if someone were to hack into our system they won't be able to get your credit card information. We never share your credit card information with the restaurant where you placed the order. We never sell any of your data to anyone. Can you please share any evidence you have to prove that your card information is stolen from our system, we are very curious to understand the problem. Please send any relevant information you have about this issue to support@joyousapp.com. Looking forward to hear from you.Poor service
The discount I get from the app did not reflect on the price when I check out. I emailed the customer service and never heard back. Disappointed!happyjjgfdsxbn
Developer Response
We have responded to your email with details of the every order you have placed in our platform. We have shown in our response you got a discount on every single order that you have placed. I hope you are satisfied with our response. If not please do send an email to support@joyousapp.com and we will take care of your concern.Fair Prices and Personalized Discounts
Joyous sets itself apart from competitors like DoorDash by offering restaurant prices, a user-friendly interface, personalized discounts tailored to individual preferences, and delivering daily deals. With these standout features, Joyous deserves more recognition as a top choice for all users.ch4rgz
Developer Response
Thank you so much for your words of appreciation. Delivering joy to our customers is our mission. We are glad that you have noticed that we don't inflate the prices and add junk fees like other delivery platforms. We are very delighted to hear that you like our personalized discounts. We appreciate your honest review and we are looking forward to serve you.