Leave a Review Gumroad
Purchase does not show up in app
Well, I bought a package of videos and when I open in the app, there’s nothing in my library. I thought I already had an account, tried to do forgot password, got an error. So figured I did not have an account, created a new one, but can’t open my content in the app. At some point in the process it seemed I was in my account and I saw past things I had purchased. Oh so I guess I did have an account and now I’m in it! Nope, I tried to access the content, but it looped me to reset password.
Totally confused at this point. I think I did create a new account, but what kind of shoddy app lets you create a new account with the same email address that overwrites an old account?
If I go back to my purchase email, the content opens with a big open in app thing covering half of it. If I open in app, there’s no content in my library. I love spending $30 on something I now can’t access.Show lessJmdossetti
*Video not currently available* Error
Love this app and it’s simplicity. I use it to watch MDE/ Sam Hyde/ Nick Rochefort videos, streams, podcasts etc. Aside from some minor user interface updates that would improve speed/ ease of use; my only real issue is that when watching/ listening to videos they tend to glitch out and give me a playback error almost every time I go from Wi-Fi signal in my house/ at work and go to 5G cell service on a walk, commute to work etc. Something about going from signal to Wi-Fi or vice versa causes the error, it’s constant and frustrating because the only fix is to close the App, start over, and scroll through all the old watched videos to find which one I left off at. Please fix this and over time perhaps the interface could include extras like options to hide already watched content etc. just to make quality of life improvements…Show lessTattoo Your Ghost
Does not work well with IPad
I downloaded this app to find my purchases easier and found that this app doesn’t do very well on IPad. Half of the screen is cut off to the point that I can’t see the right side of the screen at all! I have to zoom out in order to see anything, but because this app is terribly configured, the screen snaps back to where it was before; there’s no way to keep it zoomed out in order to see the entire screen. As a result I can’t interact with anything on the app. I will be deleting this app until whoever codes this app can fix this issue. The only reason I gave two stars is because at least the website seems to be okay.Show lessstar glade sage
Glitchy, couldn’t login
I’ve had nothing but problems with this app. It didn’t recognize my password after I created and confirmed my account. It crashed every time I hit the reset password button. When I tried to login with my gmail or Facebook, it wouldn’t recognize those passwords either which makes me worry it was a keystroke logger. I copied the password directly from my password vault—it was correct. The only way I could read an e-book I bought was to use the app or download a massive file to my phone. I ended up having to do the download. I deleted Gumroad and will not be trying it again.Show lesscmh023
BBA Turbocharges my time
Starting a business from scratch can feel overwhelming, but what if you could skip the beginning steps and buy one that's already up and running? That's where the Business Buyers Advantage course comes in handy, especially for those new to the game. It's like having a helpful guide to lead you through the process of buying an established business.
This course is straightforward and easy to follow, perfect for beginners. It covers everything from understanding different markets to making smart decisions when buying a business.Show lessFriClie
New Format Makes Finding Content Harder
This update is a step backward, in my experience. In video courses I’ve bought—ones with many, many chapters—videos now take a lot longer to find. The content inside these modules used to be titles-only, in a compact list, but now they include an “expanded” view of what are supposed to be video thumbnails (no thumbnails actually show). I used to scan titles quickly in a compact list view. Now, to find a video, I have to scroll down way farther to find the titles I’m looking for, and it’s making the app a lot less convenient. There’s too much fluff when trying to navigate my course content. Please change it back, or give us the option to switch how our material is displayed: in a more compact list view, or this new expanded icon view. For complex online courses, the new format isn’t working for me.Show lessHockeyTock
Great! Why can’t I buy things here? :(
As above - the app works wonderfully, and I have few gripes. I can easily view any content I’ve purchased, download it, etc., which is perfect.
However, I really wish I could browse the website through the app. Plenty of times I’ve clicked the link to a Creator’s page from a product I’ve bought, and rather than seeing their page in the app, it opens it up in Safari.
I can guarantee, I would be purchasing twice as much content and supporting so many more creators if only I didn’t need to jump through that extra hoops of swapping apps. It’s no dealbreaker, but it sure is an inconvenience. Would really like to have an all-in-one experience in this app in the future.Show lessReally hyped bro
Broken downloads
Switched to gumroad's app so I could download and use procreate brushes I've purchased, as gumroad's website download buttons on iPad do not work. The app is no better, and I cannot access my files unless I access them from a computer.
Some products in my library do not load any download files, the way files are presented varies either from showing all information(file sizes, file type, etc) or just the file name.
Lastly, an INCREDIBLY frustrating issue with the app is how it refuses to respect my orientation-lock settings. I have my iPad flipped so I can charge it without bending the cord, but this app resets the orientation while in the app.Show lessCrisicorrianis
Developer Response
Hi there, sorry for the issues! We've fixed issues related to orientation on the iPad, so you should now be able to use it while charging in landscape mode. We'll continue to look into the other issues you've mentioned, thanks for reporting!Needs Work
The app as a whole does most of what I need it to do, but has shortcomings. I can’t control audio completely with my AirPods. Volume adjustment works, but play/pause does not. Clicking the AirPod stalk does nothing. It isn’t a problem with the AirPods either because this issue isn’t present in other media consumption apps. Also, when accessing the media of a creator, I have to scroll all the way down to the bottom to get to the newest episodes. We are talking about a couple of hundred podcast files. When I open the app, it doesn’t pick up where I left off either. I’m glad Gumroad exists, but I think it should be able to handle the bare minimum for audio playback and filtering/sorting of media files.Show lessRodSerlingLives
Ivy Birthday Bundle
I have been repairing my credit with Ivy using this app and so far I love the process. I’m able to get easily access to my purchases and she sends out any updates or what’s up next via this app. Try it out for yourself and see how great and knowledgeable Ivy is when it comes to getting your personal and business credit on track!Show lesslasandra c
