Gumroad User Reviews

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Leave a Review Gumroad
  • Fixed my Issue

    I previously left a one star review, but was too hasty because they’re customer service team fixed my issues and refunded all extra charges. Would recommend the service but be careful because the layout can be confusing and accidental purchases and cancellations can be made.
  • Needs Work edit: It's good now!

    edit: the Gumroad staff seems to have corrected and patched the flaws I once lamented in this post. Congratulations to them! The app is now quite sleek and usable. Good stuff! Thanks for all your hard work.

    old post: It looks nice but it's been crashing often. The video content I'm using it for has audio when I watch it on the pc but doesn't in the iOS app-this is a pretty big deal. I'm looking forward to some of these problems getting corrected and giving the app and the hard working team behind it the five stars they deserve, but it's just being held back by a few unfortunate flaws at the moment.
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    Developer Response

    Hi, our technical team has resolved this problem. Please update your app to the latest version. If the problem persists reach out to us at app.gumroad@gmail.com. We will try our best to locate the issue and make the app right for you. Thanks again!
  • Needs UI improvements

    I love this app for what it represents, but it needs several UI improvements.

    Basic things like sorting your purchased products, or a “download all” for each product should be there already.

    I own multiple products from several creators and being able to sort each product by seller would be a great start.
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  • Good but a bit pointless

    i downloaded the gumroad app to view things i paid for so i can download, and it does that fine more or less, but it’s a bit disappointing that there’s no in app way to browse for new stuff to buy and download which forces me to go back to my browser and look for stuff there and then go back to the app to download. i believe there should be an in app browser and make it more of a social media app in a way. have suggestions for things we might be interested in, and let us look up creators.
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at app.gumroad@gmail.com.
  • Not a great app but passable

    This app does the bare minimum and needs a lot of work. First, landscape mode should have been implemented at launch. Second, the player is barebones and needs common features found in most media players. Third, we should be able to browse the Gumroad site. There are more issues but this is a start.
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  • Good for listening, not so great for watching.

    I have a few podcasts on here I listen to, there are some problems with turning off the podcast and trying to go back to where I left off. Seems to freeze up if I fast forward long periods of time. This could just be my cell phone though. Biggest gripe has to be there’s an option to stream videos to the TV, but if you exit out of the app or if the phone goes into screen save you’ll lose the video. I had to cancel a subscription over this. Other than that it’s really a good little podcast app.
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    Developer Response

    Hi, we're terribly sorry about this issue. Could you please kindly take a screenshot or a video regarding this issue, and send it to app.gumroad@gmail.com? It would be very helpful for us to locate the issue and make the app right for you. Thank you very much for the support!
  • Needs more

    On the app: There is no way to navigate or organize content. There are no settings options. There is not even a way to find more content to purchase - just your purchases on a page. It has a save option but I have no idea what that actually means in this context. I have no idea how to do simple things, much less all the activities listed by the developers.
    I have never seen such a bare bones operation - if I missed some other way I should be working this app, please let me know.
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  • Great app, could use a convenience update

    The app works flawlessly and has all my courses in one place. A lot of the courses I’ve purchased are video courses, so I think the app would be better if you could mark a video as watched when you’re done with it. I think it’d be a lot more convenient if you could save the exact time stamp from when you stop a video as well. A lot of times in these hour long videos I pause and close the app, then when I have time to continue later in the day I have to skim through to see where I was in the video.
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at app.gumroad@gmail.com.
  • Underdeveloped app

    I purchase files from Gumroad online and some of the files don’t show up in my app. I hate this. After I purchase something, it should show up in my app immediately. I feel like the app could use improvement. It’s way too limited in what you’re able to do. It’s so simple that it’ll a little too simple for me and not functional enough. I’m also clicking the link sent to my phone number from the website and it’s not opening in the app at all...
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    Developer Response

    Hi, could you please check that the same email id is being used for the mobile and web version login? If the problem persists reach out to us at app.gumroad@gmail.com. We will try our best to locate the issue and make the app right for you. Thanks again!
  • Honest Review

    Here is My honest opinion about the course . I recently discovered Cierra on twitter about a month ago , I started following her after Charles gave her a shout out mentioning how she’s been killing it as a new affiliate . So I decided to follow her , then a few weeks later I saw she was coming out with a course. I instantly pre ordered & wanted to support her , in hopes of gaining insight on how to make money online. Let me tell you ! Coming from a person that has bought a lot of courses online , I can honestly say Cierra over delivered !! She really just simplified the process & made me feel confident not to over think or over complicate ! She really just gave me the whole game 💎 & didn’t hold back .
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